Nexus at Palos – PALOS HILLS, IL

CMS Verified | 2026-03-01

Nexus At Palos

10426 SOUTH ROBERTS, Palos Hills, IL 60465
(708) 598-3460
207 beds
All Palos Hills facilities
1.0*
Overall
1.0*
Health Inspection
2.0*
Quality Care
1.0*
Staffing
45.94
Score /100
#14371
National Rank

#14371
of 14703 facilities
National
2.3% position
#576
of 668 in IL
State Rank
#176
of 202 in Cook
County Rank
#1
of 1 in Palos Hills
City Rank
#1
of 1 in ZIP 60465
ZIP Rank






About Nexus At PalosNexus At Palos is located at 10426 South Roberts, Palos Hills, IL, reachable at (708) 598-3460. This For profit – Limited Liability company facility operates 207.0 certified beds and serves an average of 150 residents per day. It is part of the Bria Health Services network (15 facilities nationwide). Medicare and Medicaid services have been provided since 1989-08-24. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Nexus At Palos

Address

10426 South Roberts, Palos Hills, IL 60465

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 207 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: BRIA HEALTH SERVICES

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 27 fine(s) over 5 years
5-Year Trend
Declining over 5 years
45.94
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14371 of 14703 nationally – #576 of 668 in Illinois

Who Is This Facility Best For?

Nexus At Palos may be considered for families with limited options in Palos Hills, IL, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightNexus At Palos currently provides 4 hours 38 minutes of total nurse staffing per resident per day, including 39 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 61.6%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 38 minutes
Nurse Aide Hours2 hours 35 minutes
Licensed Practical Nurse (LPN) Hours1 hour 25 minutes
Registered Nurse (RN) Hours39 minutes
Physical Therapist Hours5 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 28 minutes
Weekend Registered Nurse (RN) Hours21 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Nexus At Palos with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 8 fine(s) totaling $323,393. 193 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 8
Total Fines Amount $323393.0
Payment Denials 1
Total Penalties 9
Abuse Flag on Record Y
Total Weighted Health Survey Score 258.25 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,371
of 14,703
National
Bottom 5%
#576
of 668
IL State
Bottom 14% in IL
#176
of 202
️ Cook County
#176 of 202
#1
of 1
️ Palos Hills
Best in city
#1
of 1
ZIP 60465
Best in ZIP

Nationally, Nexus At Palos ranks 14371st out of 14,703 facilities (composite score: 45.9/100), placing it in the bottom 25% nationwide. Within IL, it ranks 576th out of 668 nursing homes. For 2026 staffing: total nurse hours rank #1,959 nationally and RN hours rank #5,895 nationally (#307 in IL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 3.03 #11,547 / 14,703 #347 / 668 ⚠️ Bottom 25%
2023 3.15 #10,908 / 14,703 #352 / 668 Below average
2024 4.40 #2,460 / 14,703 #81 / 668 Top 25%
2025 4.68 #1,819 / 14,703 #53 / 668 Top 25%
2026 4.64 #1,959 / 14,703 #62 / 668 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank IL State Rank Note
2022 0.93 #2,612 / 14,703 #161 / 668 Top 25%
2023 0.72 #4,346 / 14,703 #251 / 668 Above average
2024 1.11 #1,296 / 14,703 #87 / 668 Top 10%
2025 1.03 #1,733 / 14,703 #97 / 668 Top 25%
2026 0.64 #5,895 / 14,703 #307 / 668 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Nexus At Palos is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-08-24. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (708) 598-3460 or your local Medicaid office to verify current eligibility.

Nexus At Palos holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 45.9/100, placing it #14371 of 14703 facilities nationally and #576 of 668 in Illinois. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Nexus At Palos receives a reported average of 4 hours 38 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 39 minutes; Licensed Practical Nurse (LPN) — 1 hour 25 minutes; Nurse Aide — 2 hours 35 minutes. On weekends, total nurse staffing is 3 hours 28 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 61.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Nexus At Palos with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 8 fine(s) totaling $323,393. 193 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 8 fine(s) totaling $323,393, and 1 Medicare payment denial(s). Total penalties: 9. The Total Weighted Health Survey Score is 258.25 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Nexus At Palos ranks 14371st out of 14,703 facilities (composite score: 45.9/100), placing it in the bottom 25% nationwide. Within IL, it ranks 576th out of 668 nursing homes. For 2026 staffing: total nurse hours rank #1,959 nationally and RN hours rank #5,895 nationally (#307 in IL). Our composite quality score of 45.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Palos Hills, visit: https://nursinghomesnearme.org/illinois/palos-hills/

Contact and Location

ADR
Address

10426 SOUTH ROBERTS, Palos Hills, IL 60465
Get directions on Google Maps

TEL
LLC
Legal Name

PALOS HILLS HEALTHCARE LLC

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Browse by Location

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Palos Hills ·
ZIP 60465

Facility Details

Number of Certified Beds 207
Average Residents / Day 150 (72% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Cook County, IL
City Palos Hills, IL
ZIP Code 60465
Approved Since August 24, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 145650
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org