LEGACY HILO REHABILITATION & NURSING CENTER – HILO, HI

CMS Verified | 2026-03-01

Legacy Hilo Rehabilitation & Nursing Center

563 KAUMANA DRIVE, Hilo, HI 96720
(808) 498-0184
100 beds
All Hilo facilities
3.0*
Overall
3.0*
Health Inspection
3.0*
Quality Care
3.0*
Staffing
68.86
Score /100
#8802
National Rank

#8802
of 14703 facilities
National
40.1% position
#40
of 42 in HI
State Rank
#7
of 7 in Hawaii
County Rank
#5
of 5 in Hilo
City Rank
#5
of 5 in ZIP 96720
ZIP Rank






About Legacy Hilo Rehabilitation & Nursing CenterLegacy Hilo Rehabilitation & Nursing Center is located at 563 Kaumana Drive, Hilo, HI, reachable at (808) 498-0184. This For profit – Corporation facility operates 100.0 certified beds and serves an average of 86 residents per day. It is part of the Ohana Pacific Management Co. network (6 facilities nationwide). Medicare and Medicaid services have been provided since 2016-01-20. The facility currently holds a average (3-star) overall CMS rating.
Facility

Legacy Hilo Rehabilitation & Nursing Center

Address

563 Kaumana Drive, Hilo, HI 96720

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 100 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: OHANA PACIFIC MANAGEMENT CO.

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 7 fine(s) over 5 years
5-Year Trend
Improving over 5 years
68.86
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#8802 of 14703 nationally – #40 of 42 in Hawaii

Who Is This Facility Best For?

Legacy Hilo Rehabilitation & Nursing Center offers a mid-range care option in Hilo, HI.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightLegacy Hilo Rehabilitation & Nursing Center currently provides 3 hours 37 minutes of total nurse staffing per resident per day, including 57 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover is high at 59.8%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 37 minutes
Nurse Aide Hours2 hours 15 minutes
Licensed Practical Nurse (LPN) Hours25 minutes
Registered Nurse (RN) Hours57 minutes
Physical Therapist Hours7 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 16 minutes
Weekend Registered Nurse (RN) Hours36 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 7 fine(s) over the 5-year period, totaling $137,993. 4 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 51.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#8,802
of 14,703
National
Bottom 40%
#40
of 42
HI State
Bottom 5% in HI
#7
of 7
️ Hawaii County
#7 of 7
#5
of 5
️ Hilo
#5 of 5
#5
of 5
ZIP 96720
#5 of 5

Nationally, Legacy Hilo Rehabilitation & Nursing Center ranks 8802nd out of 14,703 facilities (composite score: 68.9/100), placing it in the below average nationwide. Within HI, it ranks 40th out of 42 nursing homes. In Hilo, it ranks 5th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 5th of 5. For 2026 staffing: total nurse hours rank #7,984 nationally and RN hours rank #2,281 nationally (#39 in HI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank HI State Rank Note
2022 4.28 #2,929 / 14,703 #26 / 42 Top 25%
2023 4.04 #3,876 / 14,703 #27 / 42 Above average
2024 3.82 #5,444 / 14,703 #31 / 42 Above average
2025 3.98 #4,698 / 14,703 #32 / 42 Above average
2026 3.61 #7,984 / 14,703 #37 / 42 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank HI State Rank Note
2022 1.17 #1,299 / 14,703 #30 / 42 Top 10%
2023 0.91 #2,369 / 14,703 #36 / 42 Top 25%
2024 0.97 #1,956 / 14,703 #36 / 42 Top 25%
2025 1.04 #1,665 / 14,703 #37 / 42 Top 25%
2026 0.96 #2,281 / 14,703 #39 / 42 Top 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Legacy Hilo Rehabilitation & Nursing Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2016-01-20. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (808) 498-0184 or your local Medicaid office to verify current eligibility.

Legacy Hilo Rehabilitation & Nursing Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.9/100, placing it #8802 of 14703 facilities nationally and #40 of 42 in Hawaii. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Legacy Hilo Rehabilitation & Nursing Center receives a reported average of 3 hours 37 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 57 minutes; Licensed Practical Nurse (LPN) — 25 minutes; Nurse Aide — 2 hours 15 minutes. On weekends, total nurse staffing is 3 hours 16 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 59.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 7 fine(s) over the 5-year period, totaling $137,993. 4 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 51.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Legacy Hilo Rehabilitation & Nursing Center ranks 8802nd out of 14,703 facilities (composite score: 68.9/100), placing it in the below average nationwide. Within HI, it ranks 40th out of 42 nursing homes. In Hilo, it ranks 5th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 5th of 5. For 2026 staffing: total nurse hours rank #7,984 nationally and RN hours rank #2,281 nationally (#39 in HI). Our composite quality score of 68.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Hilo, visit: https://nursinghomesnearme.org/hawaii/hilo/

Contact and Location

ADR
Address

563 KAUMANA DRIVE, Hilo, HI 96720
Get directions on Google Maps

TEL
LLC
Legal Name

HILO SNF LLC

MAP
Browse by Location

All Hawaii ·
Hawaii County ·
Hilo ·
ZIP 96720

Facility Details

Number of Certified Beds 100
Average Residents / Day 86 (86% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Hawaii County, HI
City Hilo, HI
ZIP Code 96720
Approved Since January 20, 2016
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 125065
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org