Hale Makua – Wailuku is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2006-11-22. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (808) 243-1722 or your local Medicaid office to verify current eligibility.

Hale Makua – Wailuku holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (5★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 92.0/100, placing it #358 of 14703 facilities nationally and #6 of 42 in Hawaii. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hale Makua – Wailuku receives a reported average of 4 hours 35 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 22 minutes; Licensed Practical Nurse (LPN) — 32 minutes; Nurse Aide — 2 hours 41 minutes. On weekends, total nurse staffing is 3 hours 51 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 24.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $22,887. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $22,887, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 43.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hale Makua – Wailuku ranks 358th out of 14,703 facilities (composite score: 92.0/100), placing it in the top 5% nationwide. Within HI, it ranks 6th out of 42 nursing homes. For 2026 staffing: total nurse hours rank #2,116 nationally and RN hours rank #746 nationally (#24 in HI). Our composite quality score of 92.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Wailuku, visit: https://nursinghomesnearme.org/hawaii/wailuku/