HALE MAKUA – KAHULUI – KAHULUI, HI

CMS Verified | 2026-03-01

Hale Makua – Kahului

472 KAULANA STREET, Kahului, HI 96732
(808) 877-2761
252 beds
All Kahului facilities
*
Overall
*
Health Inspection
*
Quality Care
*
Staffing
70.52
Score /100
#8055
National Rank

#8055
of 14703 facilities
National
45.2% position
#37
of 42 in HI
State Rank
#4
of 4 in Maui
County Rank
#1
of 1 in Kahului
City Rank
#1
of 1 in ZIP 96732
ZIP Rank






About Hale Makua – KahuluiHale Makua – Kahului is located at 472 Kaulana Street, Kahului, HI, reachable at (808) 877-2761. This Non profit – Other facility operates 252.0 certified beds and serves an average of 197 residents per day. Medicare and Medicaid services have been provided since 1967-01-01.
Facility

Hale Makua – Kahului

Address

472 Kaulana Street, Kahului, HI 96732

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 252 Certified Beds
  • Ownership: Non profit – Other
  • Resident Council: Both
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
N/A overall rating
Health Inspection
N/A health inspection
Staffing
N/A staffing rating
Quality of Care
N/A quality of care
Compliance
❌ 17 fine(s) over 5 years
5-Year Trend
Declining over 5 years
70.52
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#8055 of 14703 nationally – #37 of 42 in Hawaii

Who Is This Facility Best For?

Hale Makua – Kahului offers a mid-range care option in Kahului, HI.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

N/A
Health Inspection

N/A
Staffing Rating

N/A
Quality Measures (QM)

N/A
Long-Stay QM Rating

N/A
Short-Stay QM Rating

N/A

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHale Makua – Kahului currently provides 4 hours 57 minutes of total nurse staffing per resident per day, including 1 hour 18 minutes of Registered Nurse (RN) coverage. Total nursing staff turnover is 31.0%, near the national average.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 57 minutes
Nurse Aide Hours2 hours 50 minutes
Licensed Practical Nurse (LPN) Hours50 minutes
Registered Nurse (RN) Hours1 hour 18 minutes
Physical Therapist Hours4 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 23 minutes
Weekend Registered Nurse (RN) Hours54 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance Summary⚠️ CMS has flagged Hale Makua – Kahului with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 3 fine(s) totaling $170,249. 20 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 3
Total Fines Amount $170249.0
Payment Denials 0
Total Penalties 3
Abuse Flag on Record Y
Total Weighted Health Survey Score 171.5 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#8,055
of 14,703
National
Bottom 45%
#37
of 42
HI State
Bottom 12% in HI
#4
of 4
️ Maui County
#4 of 4
#1
of 1
️ Kahului
Best in city
#1
of 1
ZIP 96732
Best in ZIP

Nationally, Hale Makua – Kahului ranks 8055th out of 14,703 facilities (composite score: 70.5/100), placing it in the below average nationwide. Within HI, it ranks 37th out of 42 nursing homes. For 2026 staffing: total nurse hours rank #1,292 nationally and RN hours rank #875 nationally (#31 in HI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank HI State Rank Note
2022 4.54 #2,037 / 14,703 #20 / 42 Top 25%
2023 4.11 #3,560 / 14,703 #25 / 42 Top 25%
2024 4.35 #2,605 / 14,703 #20 / 42 Top 25%
2025 4.69 #1,780 / 14,703 #20 / 42 Top 25%
2026 4.95 #1,292 / 14,703 #12 / 42 Top 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank HI State Rank Note
2022 1.25 #1,033 / 14,703 #26 / 42 Top 10%
2023 1.16 #1,161 / 14,703 #30 / 42 Top 10%
2024 1.00 #1,769 / 14,703 #34 / 42 Top 25%
2025 1.12 #1,342 / 14,703 #36 / 42 Top 10%
2026 1.30 #875 / 14,703 #31 / 42 Top 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Hale Makua – Kahului is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1967-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (808) 877-2761 or your local Medicaid office to verify current eligibility.

Hale Makua – Kahului holds an overall CMS (Centers for Medicare & Medicaid Services) rating of N/A out of 5 stars. This is made up of three components: Health Inspection (N/A★), Staffing (N/A★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 70.5/100, placing it #8055 of 14703 facilities nationally and #37 of 42 in Hawaii. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hale Makua – Kahului receives a reported average of 4 hours 57 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 18 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 50 minutes. On weekends, total nurse staffing is 4 hours 23 minutes per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 31.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Hale Makua – Kahului with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 3 fine(s) totaling $170,249. 20 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 3 fine(s) totaling $170,249, and 0 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 171.5 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hale Makua – Kahului ranks 8055th out of 14,703 facilities (composite score: 70.5/100), placing it in the below average nationwide. Within HI, it ranks 37th out of 42 nursing homes. For 2026 staffing: total nurse hours rank #1,292 nationally and RN hours rank #875 nationally (#31 in HI). Our composite quality score of 70.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Kahului, visit: https://nursinghomesnearme.org/hawaii/kahului/

Contact and Location

ADR
Address

472 KAULANA STREET, Kahului, HI 96732
Get directions on Google Maps

TEL
LLC
Legal Name

HALE MAKUA HEALTH SERVICES

MAP
Browse by Location

All Hawaii ·
Maui County ·
Kahului ·
ZIP 96732

Facility Details

Number of Certified Beds 252
Average Residents / Day 197 (79% occupancy)
Ownership Type Non profit – Other
Provider Type Medicare and Medicaid
County Maui County, HI
City Kahului, HI
ZIP Code 96732
Approved Since January 1, 1967
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 125007
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org