Vivo Healthcare Winter Haven is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1998-10-02. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (863) 298-5000 or your local Medicaid office to verify current eligibility.

Vivo Healthcare Winter Haven holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.2/100, placing it #9889 of 14703 facilities nationally and #587 of 694 in Florida. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Vivo Healthcare Winter Haven receives a reported average of 3 hours 28 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 27 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 11 minutes. On weekends, total nurse staffing is 3 hours 10 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 22 fine(s) over the 5-year period, totaling $217,718. 44 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 218.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Vivo Healthcare Winter Haven ranks 9889th out of 14,703 facilities (composite score: 66.2/100), placing it in the below average nationwide. Within FL, it ranks 587th out of 694 nursing homes. In Winter Haven, it ranks 6th out of 7 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #9,339 nationally and RN hours rank #9,752 nationally (#550 in FL). Our composite quality score of 66.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Winter Haven, visit: https://nursinghomesnearme.org/florida/winter-haven/