Cypress Village is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-10-14. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (904) 223-6100 or your local Medicaid office to verify current eligibility.

Cypress Village holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 83.5/100, placing it #2221 of 14703 facilities nationally and #155 of 694 in Florida. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Cypress Village receives a reported average of 4 hours 58 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 4 minutes; Licensed Practical Nurse (LPN) — 1 hour 1 minute; Nurse Aide — 2 hours 53 minutes. On weekends, total nurse staffing is 4 hours 20 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 47.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 4 fine(s) totaling $18,324. 13 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 4 fine(s) totaling $18,324, and 0 Medicare payment denial(s). Total penalties: 4. The Total Weighted Health Survey Score is 6.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Cypress Village ranks 2221st out of 14,703 facilities (composite score: 83.5/100), placing it in the top 25% nationwide. Within FL, it ranks 155th out of 694 nursing homes. In Jacksonville, it ranks 10th out of 33 facilities. For 2026 staffing: total nurse hours rank #1,283 nationally and RN hours rank #1,634 nationally (#96 in FL). Our composite quality score of 83.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Jacksonville, visit: https://nursinghomesnearme.org/florida/jacksonville/