AVIATA AT HARTS HARBOR – JACKSONVILLE, FL

CMS Verified | 2026-03-01

Aviata At Harts Harbor

11565 HARTS RD, Jacksonville, FL 32218
(904) 751-1834
180 beds
All Jacksonville facilities
3.0*
Overall
2.0*
Health Inspection
5.0*
Quality Care
2.0*
Staffing
80.68
Score /100
#3386
National Rank

#3386
of 14703 facilities
National
77.0% position
#236
of 694 in FL
State Rank
#16
of 34 in Duval
County Rank
#16
of 33 in Jacksonville
City Rank
#3
of 5 in ZIP 32218
ZIP Rank






About Aviata At Harts HarborAviata At Harts Harbor is located at 11565 Harts Rd, Jacksonville, FL, reachable at (904) 751-1834. This For profit – Limited Liability company facility operates 180.0 certified beds and serves an average of 109 residents per day. It is part of the Aviata Health Group network (52 facilities nationwide). Medicare and Medicaid services have been provided since 1989-03-01. The facility currently holds a average (3-star) overall CMS rating.
Facility

Aviata At Harts Harbor

Address

11565 Harts Rd, Jacksonville, FL 32218

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 180 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: AVIATA HEALTH GROUP

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
❌ 7 fine(s) over 5 years
5-Year Trend
Improving over 5 years
80.68
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#3386 of 14703 nationally – #236 of 694 in Florida

Who Is This Facility Best For?

Aviata At Harts Harbor offers a mid-range care option in Jacksonville, FL. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

2 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

N/A

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightAviata At Harts Harbor currently provides 3 hours 21 minutes of total nurse staffing per resident per day, including 16 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 39.3% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 21 minutes
Nurse Aide Hours2 hours 8 minutes
Licensed Practical Nurse (LPN) Hours56 minutes
Registered Nurse (RN) Hours16 minutes
Physical Therapist Hours0 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 13 minutes
Weekend Registered Nurse (RN) Hours13 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 7 fine(s) over the 5-year period, totaling $234,552. 16 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 56.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#3,386
of 14,703
National
Top 23%
#236
of 694
FL State
Top 34% in FL
#16
of 34
️ Duval County
#16 of 34
#16
of 33
️ Jacksonville
#16 of 33
#3
of 5
ZIP 32218
#3 of 5

Nationally, Aviata At Harts Harbor ranks 3386th out of 14,703 facilities (composite score: 80.7/100), placing it in the top 25% nationwide. Within FL, it ranks 236th out of 694 nursing homes. In Jacksonville, it ranks 16th out of 33 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 5. For 2026 staffing: total nurse hours rank #10,681 nationally and RN hours rank #13,159 nationally (#662 in FL).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank FL State Rank Note
2022 3.62 #6,922 / 14,703 #613 / 694 Above average
2023 3.20 #10,436 / 14,703 #622 / 694 Below average
2024 3.31 #9,976 / 14,703 #598 / 694 Below average
2025 3.37 #10,145 / 14,703 #577 / 694 Below average
2026 3.34 #10,681 / 14,703 #582 / 694 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank FL State Rank Note
2022 0.32 #12,185 / 14,703 #640 / 694 ⚠️ Bottom 25%
2023 0.22 #13,318 / 14,703 #662 / 694 ⚠️ Bottom 10%
2024 0.23 #13,370 / 14,703 #658 / 694 ⚠️ Bottom 10%
2025 0.29 #12,815 / 14,703 #664 / 694 ⚠️ Bottom 25%
2026 0.27 #13,159 / 14,703 #662 / 694 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Aviata At Harts Harbor is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-03-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (904) 751-1834 or your local Medicaid office to verify current eligibility.

Aviata At Harts Harbor holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 80.7/100, placing it #3386 of 14703 facilities nationally and #236 of 694 in Florida. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Aviata At Harts Harbor receives a reported average of 3 hours 21 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 16 minutes; Licensed Practical Nurse (LPN) — 56 minutes; Nurse Aide — 2 hours 8 minutes. On weekends, total nurse staffing is 3 hours 13 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 39.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 7 fine(s) over the 5-year period, totaling $234,552. 16 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 56.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Aviata At Harts Harbor ranks 3386th out of 14,703 facilities (composite score: 80.7/100), placing it in the top 25% nationwide. Within FL, it ranks 236th out of 694 nursing homes. In Jacksonville, it ranks 16th out of 33 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 5. For 2026 staffing: total nurse hours rank #10,681 nationally and RN hours rank #13,159 nationally (#662 in FL). Our composite quality score of 80.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Jacksonville, visit: https://nursinghomesnearme.org/florida/jacksonville/

Contact and Location

ADR
Address

11565 HARTS RD, Jacksonville, FL 32218
Get directions on Google Maps

TEL
LLC
Legal Name

Legal Business Name Not Available

MAP
Browse by Location

All Florida ·
Duval County ·
Jacksonville ·
ZIP 32218

Facility Details

Number of Certified Beds 180
Average Residents / Day 109 (61% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Duval County, FL
City Jacksonville, FL
ZIP Code 32218
Approved Since March 1, 1989
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 105632
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org