Touchpoints At Chestnut is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2003-05-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (860) 292-5394 or your local Medicaid office to verify current eligibility.

Touchpoints At Chestnut holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (4★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.8/100, placing it #8806 of 14703 facilities nationally and #111 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Touchpoints At Chestnut receives a reported average of 4 hours 3 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 53 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 19 minutes. On weekends, total nurse staffing is 3 hours 26 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 50.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

Touchpoints At Chestnut has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. One substantiated complaint was recorded across the 5-year period. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 64.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Touchpoints At Chestnut ranks 8806th out of 14,703 facilities (composite score: 68.8/100), placing it in the below average nationwide. Within CT, it ranks 111th out of 191 nursing homes. In East Windsor, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #4,535 nationally and RN hours rank #2,844 nationally (#37 in CT). Our composite quality score of 68.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in East Windsor, visit: https://nursinghomesnearme.org/connecticut/east-windsor/