Pilgrim Manor is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1987-02-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (860) 635-5511 or your local Medicaid office to verify current eligibility.

Pilgrim Manor holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 75.7/100, placing it #5606 of 14703 facilities nationally and #78 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Pilgrim Manor receives a reported average of 3 hours 58 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 49 minutes; Licensed Practical Nurse (LPN) — 42 minutes; Nurse Aide — 2 hours 27 minutes. On weekends, total nurse staffing is 3 hours 35 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 42.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $12,048. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $12,048, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 47.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Pilgrim Manor ranks 5606th out of 14,703 facilities (composite score: 75.7/100), placing it in the above average nationwide. Within CT, it ranks 78th out of 191 nursing homes. In Cromwell, it ranks 2nd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #5,041 nationally and RN hours rank #3,471 nationally (#43 in CT). Our composite quality score of 75.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Cromwell, visit: https://nursinghomesnearme.org/connecticut/cromwell/