New London Sub-Acute And Nursing is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1967-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (860) 442-0471 or your local Medicaid office to verify current eligibility.

New London Sub-Acute And Nursing holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.2/100, placing it #9090 of 14703 facilities nationally and #114 of 191 in Connecticut. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at New London Sub-Acute And Nursing receives a reported average of 3 hours 49 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 43 minutes; Licensed Practical Nurse (LPN) — 50 minutes; Nurse Aide — 2 hours 16 minutes. On weekends, total nurse staffing is 3 hours 13 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 44.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged New London Sub-Acute And Nursing with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 5 fine(s) totaling $70,275. One substantiated complaint was recorded across the 5-year period. In the most recent CMS reporting period, the facility received 5 fine(s) totaling $70,275, and 0 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 312.75 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, New London Sub-Acute And Nursing ranks 9090th out of 14,703 facilities (composite score: 68.2/100), placing it in the below average nationwide. Within CT, it ranks 114th out of 191 nursing homes. In Waterford, it ranks 1st out of 3 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #6,123 nationally and RN hours rank #4,645 nationally (#62 in CT). Our composite quality score of 68.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Waterford, visit: https://nursinghomesnearme.org/connecticut/waterford/