Brookside Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1981-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (909) 793-2271 or your local Medicaid office to verify current eligibility.

Brookside Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 74.7/100, placing it #6059 of 14703 facilities nationally and #671 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Brookside Healthcare Center receives a reported average of 4 hours 38 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 30 minutes; Licensed Practical Nurse (LPN) — 1 hour 35 minutes; Nurse Aide — 2 hours 33 minutes. On weekends, total nurse staffing is 4 hours 2 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 39.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 4 fine(s) over the 5-year period, totaling $8,607. 43 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 88.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Brookside Healthcare Center ranks 6059th out of 14,703 facilities (composite score: 74.7/100), placing it in the above average nationwide. Within CA, it ranks 671st out of 1,162 nursing homes. In Redlands, it ranks 5th out of 7 facilities. Among facilities sharing its ZIP code, it ranks 5th of 6. For 2026 staffing: total nurse hours rank #1,960 nationally and RN hours rank #8,676 nationally (#519 in CA). Our composite quality score of 74.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Redlands, visit: https://nursinghomesnearme.org/california/redlands/