VALLEY PALMS CARE CENTER – N HOLLYWOOD, CA

CMS Verified | 2026-03-01

Valley Palms Care Center

13400 SHERMAN WAY, N Hollywood, CA 91605
(818) 983-0103
99 beds
All N Hollywood facilities
1.0*
Overall
1.0*
Health Inspection
4.0*
Quality Care
3.0*
Staffing
66.82
Score /100
#9665
National Rank

#9665
of 14703 facilities
National
34.3% position
#922
of 1162 in CA
State Rank
#246
of 371 in Los Angeles
County Rank
#1
of 1 in N Hollywood
City Rank
#2
of 2 in ZIP 91605
ZIP Rank






About Valley Palms Care CenterValley Palms Care Center is located at 13400 Sherman Way, N Hollywood, CA, reachable at (818) 983-0103. This For profit – Limited Liability company facility operates 99.0 certified beds and serves an average of 92 residents per day. It is part of the Cambridge Healthcare Services network (32 facilities nationwide). Medicare and Medicaid services have been provided since 1973-01-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Valley Palms Care Center

Address

13400 Sherman Way, N Hollywood, CA 91605

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 99 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CAMBRIDGE HEALTHCARE SERVICES

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
⚠️ 2 fine(s) over 5 years
5-Year Trend
Declining over 5 years
66.82
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9665 of 14703 nationally – #922 of 1162 in California

Who Is This Facility Best For?

Valley Palms Care Center may be considered for families with limited options in N Hollywood, CA, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightValley Palms Care Center currently provides 4 hours 6 minutes of total nurse staffing per resident per day, including 26 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 35.1% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 6 minutes
Nurse Aide Hours2 hours 31 minutes
Licensed Practical Nurse (LPN) Hours1 hour 10 minutes
Registered Nurse (RN) Hours26 minutes
Physical Therapist Hours8 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 40 minutes
Weekend Registered Nurse (RN) Hours15 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $16,349. 84 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $16349.0
Payment Denials 1
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 167.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,665
of 14,703
National
Bottom 34%
#922
CA State
Bottom 21% in CA
#246
of 371
️ Los Angeles County
#246 of 371
#1
of 1
️ N Hollywood
Best in city
#2
of 2
ZIP 91605
#2 of 2

Nationally, Valley Palms Care Center ranks 9665th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within CA, it ranks 922nd out of 1,162 nursing homes. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #4,202 nationally and RN hours rank #10,303 nationally (#679 in CA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank CA State Rank Note
2022 3.89 #4,989 / 14,703 #721 / 1,162 Above average
2023 3.81 #5,316 / 14,703 #814 / 1,162 Above average
2024 3.93 #4,698 / 14,703 #746 / 1,162 Above average
2025 4.08 #4,142 / 14,703 #665 / 1,162 Above average
2026 4.10 #4,202 / 14,703 #721 / 1,162 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank CA State Rank Note
2022 0.44 #10,099 / 14,703 #667 / 1,162 Below average
2023 0.34 #11,438 / 14,703 #785 / 1,162 ⚠️ Bottom 25%
2024 0.33 #11,817 / 14,703 #799 / 1,162 ⚠️ Bottom 25%
2025 0.47 #9,133 / 14,703 #522 / 1,162 Below average
2026 0.43 #10,303 / 14,703 #679 / 1,162 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Valley Palms Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1973-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (818) 983-0103 or your local Medicaid office to verify current eligibility.

Valley Palms Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (3★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.8/100, placing it #9665 of 14703 facilities nationally and #922 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Valley Palms Care Center receives a reported average of 4 hours 6 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 26 minutes; Licensed Practical Nurse (LPN) — 1 hour 10 minutes; Nurse Aide — 2 hours 31 minutes. On weekends, total nurse staffing is 3 hours 40 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 35.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $16,349. 84 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $16,349, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 167.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Valley Palms Care Center ranks 9665th out of 14,703 facilities (composite score: 66.8/100), placing it in the below average nationwide. Within CA, it ranks 922nd out of 1,162 nursing homes. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #4,202 nationally and RN hours rank #10,303 nationally (#679 in CA). Our composite quality score of 66.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in N Hollywood, visit: https://nursinghomesnearme.org/california/n-hollywood/

Contact and Location

ADR
Address

13400 SHERMAN WAY, N Hollywood, CA 91605
Get directions on Google Maps

TEL
LLC
Legal Name

13400 SHERMAN WAY LLC

MAP

Facility Details

Number of Certified Beds 99
Average Residents / Day 92 (93% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Los Angeles County, CA
City N Hollywood, CA
ZIP Code 91605
Approved Since January 1, 1973
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 055287
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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