Plaza Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1979-08-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (714) 546-1966 or your local Medicaid office to verify current eligibility.

Plaza Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (3★), and Quality of Resident Care (N/A★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 53.7/100, placing it #13501 of 14703 facilities nationally and #1118 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Plaza Healthcare Center receives a reported average of 4 hours 7 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 19 minutes; Licensed Practical Nurse (LPN) — 1 hour 7 minutes; Nurse Aide — 2 hours 41 minutes. On weekends, total nurse staffing is 3 hours 52 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 45.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged Plaza Healthcare Center with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 2 fine(s) totaling $4,587. 135 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $4,587, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 168.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Plaza Healthcare Center ranks 13501st out of 14,703 facilities (composite score: 53.7/100), placing it in the bottom 25% nationwide. Within CA, it ranks 1118th out of 1,162 nursing homes. In Santa Ana, it ranks 8th out of 8 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #4,147 nationally and RN hours rank #12,481 nationally (#937 in CA). Our composite quality score of 53.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Santa Ana, visit: https://nursinghomesnearme.org/california/santa-ana/