Crestpark Helena, LLC – HELENA, AR

CMS Verified | 2026-03-01

Crestpark Helena, LLC

116 NOVEMBER DRIVE, Helena, AR 72342
(870) 338-9886
100 beds
All Helena facilities
5.0*
Overall
4.0*
Health Inspection
4.0*
Quality Care
5.0*
Staffing
85.78
Score /100
#1425
National Rank

#1425
of 14703 facilities
National
90.3% position
#27
of 221 in AR
State Rank
#1
of 1 in Phillips
County Rank
#1
of 1 in Helena
City Rank
#1
of 1 in ZIP 72342
ZIP Rank






About Crestpark Helena, LLCCrestpark Helena, Llc is located at 116 November Drive, Helena, AR, reachable at (870) 338-9886. This For profit – Limited Liability company facility operates 100.0 certified beds and serves an average of 34 residents per day. It is part of the Crestpark network (6 facilities nationwide). Medicare and Medicaid services have been provided since 1994-01-01. The facility currently holds a excellent (5-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Crestpark Helena, LLC

Address

116 November Drive, Helena, AR 72342

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 100 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CRESTPARK

Quick Verdict

Overall Quality
✅ Excellent (5★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
✅ Excellent (5★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 6 fine(s) over 5 years
5-Year Trend
Improving over 5 years
85.78
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#1425 of 14703 nationally – #27 of 221 in Arkansas

Who Is This Facility Best For?

Crestpark Helena, Llc is a strong choice for families in the Helena, AR area seeking a well-inspected, high-quality care environment. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

5 / 5
Health Inspection

4 / 5
Staffing Rating

5 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

N/A

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCrestpark Helena, Llc currently provides 4 hours 53 minutes of total nurse staffing per resident per day, including 54 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 5 out of 5 reflects strong nurse coverage. RN hours per resident have increased from 34 min/day (2022) to 54 min/day (2026), a positive sign of investment in skilled nursing. Total nursing staff turnover is 25.5%, near the national average.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 53 minutes
Nurse Aide Hours3 hours 13 minutes
Licensed Practical Nurse (LPN) Hours46 minutes
Registered Nurse (RN) Hours54 minutes
Physical Therapist Hours0 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 8 minutes
Weekend Registered Nurse (RN) Hours34 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $8,193. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 1
Total Fines Amount $8193.0
Payment Denials 1
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 26.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#1,425
of 14,703
National
Top 10%
#27
of 221
AR State
Top 12% in AR
#1
of 1
️ Phillips County
Best in county
#1
of 1
️ Helena
Best in city
#1
of 1
ZIP 72342
Best in ZIP

Nationally, Crestpark Helena, Llc ranks 1425th out of 14,703 facilities (composite score: 85.8/100), placing it in the top 10% nationwide. Within AR, it ranks 27th out of 221 nursing homes. For 2026 staffing: total nurse hours rank #1,420 nationally and RN hours rank #2,646 nationally (#5 in AR).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank AR State Rank Note
2022 4.91 #1,258 / 14,703 #14 / 221 Top 10%
2023 5.49 #592 / 14,703 #3 / 221 Top 5%
2024 5.81 #439 / 14,703 #1 / 221 Top 5%
2025 5.47 #683 / 14,703 #7 / 221 Top 5%
2026 4.89 #1,420 / 14,703 #25 / 221 Top 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank AR State Rank Note
2022 0.56 #7,541 / 14,703 #21 / 221 Below average
2023 0.81 #3,227 / 14,703 #4 / 221 Top 25%
2024 1.00 #1,759 / 14,703 #2 / 221 Top 25%
2025 0.61 #6,313 / 14,703 #16 / 221 Above average
2026 0.90 #2,646 / 14,703 #5 / 221 Top 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Crestpark Helena, Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1994-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (870) 338-9886 or your local Medicaid office to verify current eligibility.

Crestpark Helena, Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (5★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 85.8/100, placing it #1425 of 14703 facilities nationally and #27 of 221 in Arkansas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Crestpark Helena, Llc receives a reported average of 4 hours 53 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 54 minutes; Licensed Practical Nurse (LPN) — 46 minutes; Nurse Aide — 3 hours 13 minutes. On weekends, total nurse staffing is 4 hours 8 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 25.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,193. 8 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,193, and 1 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 26.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Crestpark Helena, Llc ranks 1425th out of 14,703 facilities (composite score: 85.8/100), placing it in the top 10% nationwide. Within AR, it ranks 27th out of 221 nursing homes. For 2026 staffing: total nurse hours rank #1,420 nationally and RN hours rank #2,646 nationally (#5 in AR). Our composite quality score of 85.8/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Helena, visit: https://nursinghomesnearme.org/arkansas/helena/

Contact and Location

ADR
Address

116 NOVEMBER DRIVE, Helena, AR 72342
Get directions on Google Maps

TEL
LLC
Legal Name

CRESTPARK HELENA, LLC

MAP
Browse by Location

All Arkansas ·
Phillips County ·
Helena ·
ZIP 72342

Facility Details

Number of Certified Beds 100
Average Residents / Day 34 (35% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Phillips County, AR
City Helena, AR
ZIP Code 72342
Approved Since January 1, 1994
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 045221
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

Leave a Comment