Desert Haven Care Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1975-02-04. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (602) 243-6121 or your local Medicaid office to verify current eligibility.

Desert Haven Care Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 79.6/100, placing it #3875 of 14703 facilities nationally and #80 of 140 in Arizona. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Desert Haven Care Center receives a reported average of 4 hours 17 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 20 minutes; Licensed Practical Nurse (LPN) — 1 hour 4 minutes; Nurse Aide — 2 hours 53 minutes. On weekends, total nurse staffing is 3 hours 21 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 25.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $8,018. 10 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $8,018, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 78.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Desert Haven Care Center ranks 3875th out of 14,703 facilities (composite score: 79.6/100), placing it in the above average nationwide. Within AZ, it ranks 80th out of 140 nursing homes. In Phoenix, it ranks 16th out of 23 facilities. For 2026 staffing: total nurse hours rank #3,224 nationally and RN hours rank #12,152 nationally (#126 in AZ). Our composite quality score of 79.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Phoenix, visit: https://nursinghomesnearme.org/arizona/phoenix/