The Hallmark is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2017-05-26. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (713) 963-8525 or your local Medicaid office to verify current eligibility.

The Hallmark holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (5★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 87.7/100, placing it #932 of 14703 facilities nationally and #28 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Hallmark receives a reported average of 5 hours 31 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 55 minutes; Licensed Practical Nurse (LPN) — 1 hour 10 minutes; Nurse Aide — 3 hours 26 minutes. On weekends, total nurse staffing is 4 hours 41 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 47.1%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 9 fine(s) over the 5-year period, totaling $77,363. 2 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 19.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Hallmark ranks 932nd out of 14,703 facilities (composite score: 87.7/100), placing it in the top 10% nationwide. Within TX, it ranks 28th out of 1,177 nursing homes. In Houston, it ranks 4th out of 60 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #621 nationally and RN hours rank #2,566 nationally (#41 in TX). Our composite quality score of 87.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Houston, visit: https://nursinghomesnearme.org/texas/houston/