HERITAGE NURSING & REHABILITATION – SAN ANTONIO, TX

CMS Verified | 2026-03-01

Heritage Nursing & Rehabilitation

5437 EISENHAUER RD, San Antonio, TX 78218
(210) 646-9576
150 beds
All San Antonio facilities
3.0*
Overall
3.0*
Health Inspection
3.0*
Quality Care
2.0*
Staffing
67.95
Score /100
#9206
National Rank

#9206
of 14703 facilities
National
37.4% position
#691
of 1177 in TX
State Rank
#35
of 62 in Bexar
County Rank
#34
of 58 in San Antonio
City Rank
#2
of 2 in ZIP 78218
ZIP Rank






About Heritage Nursing & RehabilitationHeritage Nursing & Rehabilitation is located at 5437 Eisenhauer Rd, San Antonio, TX, reachable at (210) 646-9576. This For profit – Corporation facility operates 150.0 certified beds and serves an average of 89 residents per day. It is part of the Touchstone Communities network (28 facilities nationwide). Medicare and Medicaid services have been provided since 2001-01-05. The facility currently holds a average (3-star) overall CMS rating.
Facility

Heritage Nursing & Rehabilitation

Address

5437 Eisenhauer Rd, San Antonio, TX 78218

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 150 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: TOUCHSTONE COMMUNITIES

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 3 fine(s) over 5 years
5-Year Trend
Improving over 5 years
67.95
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9206 of 14703 nationally – #691 of 1177 in Texas

Who Is This Facility Best For?

Heritage Nursing & Rehabilitation offers a mid-range care option in San Antonio, TX. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHeritage Nursing & Rehabilitation currently provides 3 hours 26 minutes of total nurse staffing per resident per day, including 17 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 50.0% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 26 minutes
Nurse Aide Hours2 hours 10 minutes
Licensed Practical Nurse (LPN) Hours59 minutes
Registered Nurse (RN) Hours17 minutes
Physical Therapist Hours3 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 53 minutes
Weekend Registered Nurse (RN) Hours9 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 3 fine(s) over the 5-year period, totaling $45,000. 13 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 64.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,206
of 14,703
National
Bottom 37%
#691
TX State
Bottom 41% in TX
#35
of 62
️ Bexar County
#35 of 62
#34
of 58
️ San Antonio
#34 of 58
#2
of 2
ZIP 78218
#2 of 2

Nationally, Heritage Nursing & Rehabilitation ranks 9206th out of 14,703 facilities (composite score: 68.0/100), placing it in the below average nationwide. Within TX, it ranks 691st out of 1,177 nursing homes. In San Antonio, it ranks 34th out of 58 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #9,720 nationally and RN hours rank #13,018 nationally (#849 in TX).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 2.67 #13,174 / 14,703 #1,000 / 1,177 ⚠️ Bottom 25%
2023 2.89 #12,571 / 14,703 #886 / 1,177 ⚠️ Bottom 25%
2024 3.27 #10,409 / 14,703 #470 / 1,177 Below average
2025 3.36 #10,200 / 14,703 #410 / 1,177 Below average
2026 3.44 #9,720 / 14,703 #372 / 1,177 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 0.24 #13,233 / 14,703 #867 / 1,177 ⚠️ Bottom 10%
2023 0.35 #11,164 / 14,703 #461 / 1,177 ⚠️ Bottom 25%
2024 0.26 #13,036 / 14,703 #815 / 1,177 ⚠️ Bottom 25%
2025 0.29 #12,805 / 14,703 #790 / 1,177 ⚠️ Bottom 25%
2026 0.28 #13,018 / 14,703 #849 / 1,177 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Heritage Nursing & Rehabilitation is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2001-01-05. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (210) 646-9576 or your local Medicaid office to verify current eligibility.

Heritage Nursing & Rehabilitation holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.0/100, placing it #9206 of 14703 facilities nationally and #691 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Heritage Nursing & Rehabilitation receives a reported average of 3 hours 26 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 17 minutes; Licensed Practical Nurse (LPN) — 59 minutes; Nurse Aide — 2 hours 10 minutes. On weekends, total nurse staffing is 2 hours 53 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 50.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 3 fine(s) over the 5-year period, totaling $45,000. 13 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 64.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Heritage Nursing & Rehabilitation ranks 9206th out of 14,703 facilities (composite score: 68.0/100), placing it in the below average nationwide. Within TX, it ranks 691st out of 1,177 nursing homes. In San Antonio, it ranks 34th out of 58 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #9,720 nationally and RN hours rank #13,018 nationally (#849 in TX). Our composite quality score of 68.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in San Antonio, visit: https://nursinghomesnearme.org/texas/san-antonio/

Contact and Location

ADR
Address

5437 EISENHAUER RD, San Antonio, TX 78218
Get directions on Google Maps

TEL
LLC
Legal Name

WEST WHARTON COUNTY HOSPITAL DISTRICT

MAP
Browse by Location

All Texas ·
Bexar County ·
San Antonio ·
ZIP 78218

Facility Details

Number of Certified Beds 150
Average Residents / Day 89 (60% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Bexar County, TX
City San Antonio, TX
ZIP Code 78218
Approved Since January 5, 2001
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 675858
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

Leave a Comment