Avir at Azalea Heights – TYLER, TX

CMS Verified | 2026-03-01

Avir At Azalea Heights

3505 OLD JACKSONVILLE RD, Tyler, TX 75701
(903) 561-2011
120 beds
All Tyler facilities
3.0*
Overall
3.0*
Health Inspection
2.0*
Quality Care
2.0*
Staffing
57.4
Score /100
#12764
National Rank

#12764
of 14703 facilities
National
13.2% position
#1021
of 1177 in TX
State Rank
#13
of 17 in Smith
County Rank
#10
of 13 in Tyler
City Rank
#2
of 5 in ZIP 75701
ZIP Rank






About Avir At Azalea HeightsAvir At Azalea Heights is located at 3505 Old Jacksonville Rd, Tyler, TX, reachable at (903) 561-2011. This For profit – Limited Liability company facility operates 120.0 certified beds and serves an average of 83 residents per day. It is part of the Avir Health Group network (90 facilities nationwide). Medicare and Medicaid services have been provided since 1994-01-13. The facility currently holds a average (3-star) overall CMS rating.
Facility

Avir At Azalea Heights

Address

3505 Old Jacksonville Rd, Tyler, TX 75701

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 120 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: AVIR HEALTH GROUP

Quick Verdict

Overall Quality
⚠️ Average (3★) overall rating
Health Inspection
⚠️ Average (3★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 15 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
57.4
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12764 of 14703 nationally – #1021 of 1177 in Texas

Who Is This Facility Best For?

Avir At Azalea Heights offers a mid-range care option in Tyler, TX. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

3 / 5
Health Inspection

3 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightAvir At Azalea Heights currently provides 3 hours of total nurse staffing per resident per day, including 20 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 50.0% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours
Nurse Aide Hours2 hours 3 minutes
Licensed Practical Nurse (LPN) Hours37 minutes
Registered Nurse (RN) Hours20 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 47 minutes
Weekend Registered Nurse (RN) Hours22 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $35,574. 10 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 2
Total Fines Amount $35574.0
Payment Denials 0
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 83.25 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,764
of 14,703
National
Bottom 13%
#1,021
TX State
Bottom 13% in TX
#13
of 17
️ Smith County
#13 of 17
#10
of 13
️ Tyler
#10 of 13
#2
of 5
ZIP 75701
#2 of 5

Nationally, Avir At Azalea Heights ranks 12764th out of 14,703 facilities (composite score: 57.4/100), placing it in the bottom 25% nationwide. Within TX, it ranks 1021st out of 1,177 nursing homes. In Tyler, it ranks 10th out of 13 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #13,125 nationally and RN hours rank #12,179 nationally (#692 in TX).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 3.12 #10,966 / 14,703 #684 / 1,177 Below average
2023 3.63 #6,698 / 14,703 #266 / 1,177 Above average
2024 2.97 #12,662 / 14,703 #795 / 1,177 ⚠️ Bottom 25%
2025 2.93 #13,238 / 14,703 #921 / 1,177 ⚠️ Bottom 10%
2026 3.01 #13,125 / 14,703 #890 / 1,177 ⚠️ Bottom 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TX State Rank Note
2022 0.21 #13,513 / 14,703 #950 / 1,177 ⚠️ Bottom 10%
2023 0.18 #13,720 / 14,703 #983 / 1,177 ⚠️ Bottom 10%
2024 0.32 #12,070 / 14,703 #611 / 1,177 ⚠️ Bottom 25%
2025 0.31 #12,437 / 14,703 #720 / 1,177 ⚠️ Bottom 25%
2026 0.33 #12,179 / 14,703 #692 / 1,177 ⚠️ Bottom 25%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Avir At Azalea Heights is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1994-01-13. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (903) 561-2011 or your local Medicaid office to verify current eligibility.

Avir At Azalea Heights holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 3 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 57.4/100, placing it #12764 of 14703 facilities nationally and #1021 of 1177 in Texas. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Avir At Azalea Heights receives a reported average of 3 hours of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 20 minutes; Licensed Practical Nurse (LPN) — 37 minutes; Nurse Aide — 2 hours 3 minutes. On weekends, total nurse staffing is 2 hours 47 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 50.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $35,574. 10 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $35,574, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 83.25 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Avir At Azalea Heights ranks 12764th out of 14,703 facilities (composite score: 57.4/100), placing it in the bottom 25% nationwide. Within TX, it ranks 1021st out of 1,177 nursing homes. In Tyler, it ranks 10th out of 13 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 5. For 2026 staffing: total nurse hours rank #13,125 nationally and RN hours rank #12,179 nationally (#692 in TX). Our composite quality score of 57.4/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Tyler, visit: https://nursinghomesnearme.org/texas/tyler/

Contact and Location

ADR
Address

3505 OLD JACKSONVILLE RD, Tyler, TX 75701
Get directions on Google Maps

TEL
LLC
Legal Name

WEST WHARTON COUNTY HOSPITAL DISTRICT

MAP
Browse by Location

All Texas ·
Smith County ·
Tyler ·
ZIP 75701

Facility Details

Number of Certified Beds 120
Average Residents / Day 83 (70% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Smith County, TX
City Tyler, TX
ZIP Code 75701
Approved Since January 13, 1994
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 675289
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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