Hillcrest Nursing Home is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2014-12-03. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (909) 882-2965 or your local Medicaid office to verify current eligibility.

Hillcrest Nursing Home holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 87.5/100, placing it #964 of 14703 facilities nationally and #142 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hillcrest Nursing Home receives a reported average of N/A of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — N/A; Licensed Practical Nurse (LPN) — N/A; Nurse Aide — N/A. On weekends, total nurse staffing is N/A per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 60.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 16 fine(s) over the 5-year period, totaling $28,752. 4 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 16.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hillcrest Nursing Home ranks 964th out of 14,703 facilities (composite score: 87.5/100), placing it in the top 10% nationwide. Within CA, it ranks 142nd out of 1,162 nursing homes. In San Bernardino, it ranks 5th out of 11 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2025 staffing: total nurse hours rank #6,190 nationally and RN hours rank #14,071 nationally (#1111 in CA). Our composite quality score of 87.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in San Bernardino, visit: https://nursinghomesnearme.org/california/san-bernardino/