About New Orange HillsNew Orange Hills is located at 5017 E. Chapman Avenue, Orange, CA, reachable at (714) 997-7090. This For profit – Corporation facility operates 145.0 certified beds and serves an average of 135 residents per day. It is part of the The Ensign Group network (329 facilities nationwide). Medicare and Medicaid services have been provided since 1987-12-07. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
#5752 of 14703 nationally – #651 of 1162 in California
Who Is This Facility Best For?
New Orange Hills may be considered for families with limited options in Orange, CA, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★2 / 5
Health Inspection
★★★★★2 / 5
Staffing Rating
★★★★★2 / 5
Quality Measures (QM)
★★★★★4 / 5
Long-Stay QM Rating
★★★★★5 / 5
Short-Stay QM Rating
★★★★★2 / 5
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightNew Orange Hills currently provides 5 hours of total nurse staffing per resident per day, including 30 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is 33.3%, near the national average.
Current Staffing Hours Per Resident Per Day (2026)
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours4 hours 31 minutes
Weekend Registered Nurse (RN) Hours22 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance SummaryThe facility has received 6 fine(s) over the 5-year period, totaling $77,054. 81 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Nationally, New Orange Hills ranks 5752nd out of 14,703 facilities (composite score: 75.3/100), placing it in the above average nationwide. Within CA, it ranks 651st out of 1,162 nursing homes. In Orange, it ranks 4th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,211 nationally and RN hours rank #8,765 nationally (#528 in CA).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
CA State Rank
Note
2022
5.42
#705 / 14,703
#116 / 1,162
Top 5%
2023
5.10
#987 / 14,703
#143 / 1,162
Top 10%
2024
4.91
#1,250 / 14,703
#165 / 1,162
Top 10%
2025
4.96
#1,260 / 14,703
#162 / 1,162
Top 10%
2026
5.01
#1,211 / 14,703
#178 / 1,162
Top 10%
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
CA State Rank
Note
2022
0.46
#9,537 / 14,703
#605 / 1,162
Below average
2023
0.50
#8,082 / 14,703
#438 / 1,162
Below average
2024
0.44
#9,466 / 14,703
#533 / 1,162
Below average
2025
0.50
#8,543 / 14,703
#471 / 1,162
Below average
2026
0.50
#8,765 / 14,703
#528 / 1,162
Below average
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
New Orange Hills is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1987-12-07. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (714) 997-7090 or your local Medicaid office to verify current eligibility.
New Orange Hills holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 75.3/100, placing it #5752 of 14703 facilities nationally and #651 of 1162 in California. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at New Orange Hills receives a reported average of 5 hours of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 30 minutes; Licensed Practical Nurse (LPN) — 2 hours 7 minutes; Nurse Aide — 2 hours 23 minutes. On weekends, total nurse staffing is 4 hours 31 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 33.3%. Families are encouraged to ask about current staffing schedules during their facility visit.
The facility has received 6 fine(s) over the 5-year period, totaling $77,054. 81 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 1 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 131.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, New Orange Hills ranks 5752nd out of 14,703 facilities (composite score: 75.3/100), placing it in the above average nationwide. Within CA, it ranks 651st out of 1,162 nursing homes. In Orange, it ranks 4th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,211 nationally and RN hours rank #8,765 nationally (#528 in CA). Our composite quality score of 75.3/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Orange, visit: https://nursinghomesnearme.org/california/orange/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.