OAKWOOD HEALTH SERVICES – ALTOONA, WI

CMS Verified | 2026-03-01

Oakwood Health Services

2512 NEW PINE DR, Altoona, WI 54720
(715) 833-0400
80 beds
All Altoona facilities
2.0*
Overall
2.0*
Health Inspection
3.0*
Quality Care
3.0*
Staffing
67.96
Score /100
#9198
National Rank

#9198
of 14703 facilities
National
37.4% position
#189
of 323 in WI
State Rank
#5
of 5 in Eau Claire
County Rank
#2
of 2 in Altoona
City Rank
#2
of 2 in ZIP 54720
ZIP Rank






About Oakwood Health ServicesOakwood Health Services is located at 2512 New Pine Dr, Altoona, WI, reachable at (715) 833-0400. This For profit – Corporation facility operates 80.0 certified beds and serves an average of 46 residents per day. It is part of the North Shore Healthcare network (58 facilities nationwide). Medicare and Medicaid services have been provided since 1990-01-01. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Oakwood Health Services

Address

2512 New Pine Dr, Altoona, WI 54720

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 80 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NORTH SHORE HEALTHCARE

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 13 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
67.96
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9198 of 14703 nationally – #189 of 323 in Wisconsin

Who Is This Facility Best For?

Oakwood Health Services may be considered for families with limited options in Altoona, WI, but its lower CMS ratings suggest careful due diligence is warranted. It performs well for short-stay and post-acute rehabilitation patients.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightOakwood Health Services currently provides 3 hours 43 minutes of total nurse staffing per resident per day, including 1 hour 8 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 46.7% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 43 minutes
Nurse Aide Hours2 hours 10 minutes
Licensed Practical Nurse (LPN) Hours25 minutes
Registered Nurse (RN) Hours1 hour 8 minutes
Physical Therapist Hours2 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 18 minutes
Weekend Registered Nurse (RN) Hours45 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $36,552. 13 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 2
Total Fines Amount $36552.0
Payment Denials 0
Total Penalties 2
Abuse Flag on Record N
Total Weighted Health Survey Score 69.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,198
of 14,703
National
Bottom 37%
#189
of 323
WI State
Bottom 41% in WI
#5
of 5
️ Eau Claire County
#5 of 5
#2
of 2
️ Altoona
#2 of 2
#2
of 2
ZIP 54720
#2 of 2

Nationally, Oakwood Health Services ranks 9198th out of 14,703 facilities (composite score: 68.0/100), placing it in the below average nationwide. Within WI, it ranks 189th out of 323 nursing homes. In Altoona, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #7,076 nationally and RN hours rank #1,389 nationally (#87 in WI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 3.17 #10,573 / 14,703 #246 / 323 Below average
2023 3.28 #9,731 / 14,703 #223 / 323 Below average
2024 3.31 #10,029 / 14,703 #248 / 323 Below average
2025 3.48 #8,976 / 14,703 #241 / 323 Below average
2026 3.71 #7,076 / 14,703 #216 / 323 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 1.16 #1,343 / 14,703 #86 / 323 Top 10%
2023 1.16 #1,146 / 14,703 #77 / 323 Top 10%
2024 1.20 #1,024 / 14,703 #59 / 323 Top 10%
2025 1.12 #1,329 / 14,703 #76 / 323 Top 10%
2026 1.13 #1,389 / 14,703 #87 / 323 Top 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Oakwood Health Services is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1990-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (715) 833-0400 or your local Medicaid office to verify current eligibility.

Oakwood Health Services holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (3★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 68.0/100, placing it #9198 of 14703 facilities nationally and #189 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Oakwood Health Services receives a reported average of 3 hours 43 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 8 minutes; Licensed Practical Nurse (LPN) — 25 minutes; Nurse Aide — 2 hours 10 minutes. On weekends, total nurse staffing is 3 hours 18 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 46.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $36,552. 13 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $36,552, and 0 Medicare payment denial(s). Total penalties: 2. The Total Weighted Health Survey Score is 69.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Oakwood Health Services ranks 9198th out of 14,703 facilities (composite score: 68.0/100), placing it in the below average nationwide. Within WI, it ranks 189th out of 323 nursing homes. In Altoona, it ranks 2nd out of 2 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #7,076 nationally and RN hours rank #1,389 nationally (#87 in WI). Our composite quality score of 68.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Altoona, visit: https://nursinghomesnearme.org/wisconsin/altoona/

Contact and Location

ADR
Address

2512 NEW PINE DR, Altoona, WI 54720
Get directions on Google Maps

TEL
LLC
Legal Name

NSH ALTOONA LLC

MAP
Browse by Location

All Wisconsin ·
Eau Claire County ·
Altoona ·
ZIP 54720

Facility Details

Number of Certified Beds 80
Average Residents / Day 46 (58% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Eau Claire County, WI
City Altoona, WI
ZIP Code 54720
Approved Since January 1, 1990
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 525454
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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