Complete Care at Maple Grove LLC – Madison, WI

CMS Verified | 2026-03-01

Complete Care At Maple Grove LLC

3401 Maple Grove Dr., Madison, WI 53719
(608) 845-1000
184 beds
All Madison facilities
1.0*
Overall
1.0*
Health Inspection
3.0*
Quality Care
4.0*
Staffing
66.02
Score /100
#9947
National Rank

#9947
of 14703 facilities
National
32.4% position
#202
of 323 in WI
State Rank
#12
of 16 in Dane
County Rank
#6
of 7 in Madison
City Rank
#2
of 2 in ZIP 53719
ZIP Rank






About Complete Care At Maple Grove LLCComplete Care At Maple Grove Llc is located at 3401 Maple Grove Dr., Madison, WI, reachable at (608) 845-1000. This For profit – Corporation facility operates 184.0 certified beds and serves an average of 100 residents per day. It is part of the Complete Care network (85 facilities nationwide). Medicare and Medicaid services have been provided since 1977-01-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Complete Care At Maple Grove LLC

Address

3401 Maple Grove Dr., Madison, WI 53719

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 184 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Both
  • Automatic Sprinklers: Yes
  • Network: COMPLETE CARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 8 fine(s) over 5 years
5-Year Trend
Declining over 5 years
66.02
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#9947 of 14703 nationally – #202 of 323 in Wisconsin

Who Is This Facility Best For?

Complete Care At Maple Grove Llc may be considered for families with limited options in Madison, WI, but its lower CMS ratings suggest careful due diligence is warranted. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightComplete Care At Maple Grove Llc currently provides 4 hours 56 minutes of total nurse staffing per resident per day, including 1 hour 10 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover is high at 72.8%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 56 minutes
Nurse Aide Hours3 hours 7 minutes
Licensed Practical Nurse (LPN) Hours40 minutes
Registered Nurse (RN) Hours1 hour 10 minutes
Physical Therapist Hours4 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 34 minutes
Weekend Registered Nurse (RN) Hours55 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 5 fine(s) totaling $95,303. 29 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period.
Number of Fines (current period) 5
Total Fines Amount $95303.0
Payment Denials 2
Total Penalties 7
Abuse Flag on Record N
Total Weighted Health Survey Score 185.5 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#9,947
of 14,703
National
Bottom 32%
#202
of 323
WI State
Bottom 37% in WI
#12
of 16
️ Dane County
#12 of 16
#6
of 7
️ Madison
#6 of 7
#2
of 2
ZIP 53719
#2 of 2

Nationally, Complete Care At Maple Grove Llc ranks 9947th out of 14,703 facilities (composite score: 66.0/100), placing it in the below average nationwide. Within WI, it ranks 202nd out of 323 nursing homes. In Madison, it ranks 6th out of 7 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,320 nationally and RN hours rank #1,259 nationally (#77 in WI).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 #14,124 / 14,703 #314 / 323 ⚠️ Bottom 5%
2023 3.74 #5,840 / 14,703 #144 / 323 Above average
2024 3.86 #5,126 / 14,703 #152 / 323 Above average
2025 4.38 #2,701 / 14,703 #102 / 323 Top 25%
2026 4.94 #1,320 / 14,703 #52 / 323 Top 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WI State Rank Note
2022 #14,124 / 14,703 #314 / 323 ⚠️ Bottom 5%
2023 1.21 #996 / 14,703 #66 / 323 Top 10%
2024 1.06 #1,499 / 14,703 #91 / 323 Top 25%
2025 0.98 #2,002 / 14,703 #125 / 323 Top 25%
2026 1.16 #1,259 / 14,703 #77 / 323 Top 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Complete Care At Maple Grove Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1977-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (608) 845-1000 or your local Medicaid office to verify current eligibility.

Complete Care At Maple Grove Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.0/100, placing it #9947 of 14703 facilities nationally and #202 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Complete Care At Maple Grove Llc receives a reported average of 4 hours 56 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 10 minutes; Licensed Practical Nurse (LPN) — 40 minutes; Nurse Aide — 3 hours 7 minutes. On weekends, total nurse staffing is 4 hours 34 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 72.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 5 fine(s) totaling $95,303. 29 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 5 fine(s) totaling $95,303, and 2 Medicare payment denial(s). Total penalties: 7. The Total Weighted Health Survey Score is 185.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Complete Care At Maple Grove Llc ranks 9947th out of 14,703 facilities (composite score: 66.0/100), placing it in the below average nationwide. Within WI, it ranks 202nd out of 323 nursing homes. In Madison, it ranks 6th out of 7 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,320 nationally and RN hours rank #1,259 nationally (#77 in WI). Our composite quality score of 66.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Madison, visit: https://nursinghomesnearme.org/wisconsin/madison/

Contact and Location

ADR
Address

3401 Maple Grove Dr., Madison, WI 53719
Get directions on Google Maps

TEL
LLC
Legal Name

ST MARYS CARE AND REHAB CENTER LLC

MAP
Browse by Location

All Wisconsin ·
Dane County ·
Madison ·
ZIP 53719

Facility Details

Number of Certified Beds 184
Average Residents / Day 100 (55% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Dane County, WI
City Madison, WI
ZIP Code 53719
Approved Since January 1, 1977
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 525276
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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