About Complete Care At Maple Grove LLCComplete Care At Maple Grove Llc is located at 3401 Maple Grove Dr., Madison, WI, reachable at (608) 845-1000. This For profit – Corporation facility operates 184.0 certified beds and serves an average of 100 residents per day. It is part of the Complete Care network (85 facilities nationwide). Medicare and Medicaid services have been provided since 1977-01-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
#9947 of 14703 nationally – #202 of 323 in Wisconsin
Who Is This Facility Best For?
Complete Care At Maple Grove Llc may be considered for families with limited options in Madison, WI, but its lower CMS ratings suggest careful due diligence is warranted. Above-average staffing levels make it a good option for residents needing intensive nursing care.
Overall Rating 2022-2026
Total Nurse Hours/Day 2022-2026
Current Ratings (2026)
Overall Rating
★★★★★1 / 5
Health Inspection
★★★★★1 / 5
Staffing Rating
★★★★★4 / 5
Quality Measures (QM)
★★★★★3 / 5
Long-Stay QM Rating
★★★★★3 / 5
Short-Stay QM Rating
★★★★★3 / 5
5-Year Rating Trends
Overall Rating
Health Inspection Rating
Quality of Care (QM)
Staffing Rating
Average Residents per Day
Occupancy % (Residents / Beds)
Staffing InsightComplete Care At Maple Grove Llc currently provides 4 hours 56 minutes of total nurse staffing per resident per day, including 1 hour 10 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover is high at 72.8%, which can affect care continuity.
Current Staffing Hours Per Resident Per Day (2026)
Total Nurse Staffing4 hours 56 minutes
Nurse Aide Hours3 hours 7 minutes
Licensed Practical Nurse (LPN) Hours40 minutes
Registered Nurse (RN) Hours1 hour 10 minutes
Physical Therapist Hours4 minutes
National average total nurse staffing is approximately 3.5 hours per day
Weekend Staffing Hours Per Resident Per Day (2026)
Weekend Total Nurse Hours4 hours 34 minutes
Weekend Registered Nurse (RN) Hours55 minutes
Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.
5-Year Staffing Trends
Total Nurse Hours/Day
Registered Nurse (RN) Hours/Day
Licensed Practical Nurse (LPN) Hours/Day
Nurse Aide Hours/Day
Total Staff Turnover %
Registered Nurse (RN) Turnover %
Compliance SummaryIn the current reporting period, the facility received 5 fine(s) totaling $95,303. 29 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period.
Nationally, Complete Care At Maple Grove Llc ranks 9947th out of 14,703 facilities (composite score: 66.0/100), placing it in the below average nationwide. Within WI, it ranks 202nd out of 323 nursing homes. In Madison, it ranks 6th out of 7 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,320 nationally and RN hours rank #1,259 nationally (#77 in WI).
Total Nurse Staffing – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
WI State Rank
Note
2022
—
#14,124 / 14,703
#314 / 323
⚠️ Bottom 5%
2023
3.74
#5,840 / 14,703
#144 / 323
Above average
2024
3.86
#5,126 / 14,703
#152 / 323
Above average
2025
4.38
#2,701 / 14,703
#102 / 323
Top 25%
2026
4.94
#1,320 / 14,703
#52 / 323
Top 10%
Registered Nurse (RN) Hours – Year-by-Year National and State Ranks
Year
Hours/Day
National Rank
WI State Rank
Note
2022
—
#14,124 / 14,703
#314 / 323
⚠️ Bottom 5%
2023
1.21
#996 / 14,703
#66 / 323
Top 10%
2024
1.06
#1,499 / 14,703
#91 / 323
Top 25%
2025
0.98
#2,002 / 14,703
#125 / 323
Top 25%
2026
1.16
#1,259 / 14,703
#77 / 323
Top 10%
Total Nurse Rank – National (lower number = better)
Registered Nurse Rank – National (lower number = better)
Frequently Asked Questions
Complete Care At Maple Grove Llc is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1977-01-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (608) 845-1000 or your local Medicaid office to verify current eligibility.
Complete Care At Maple Grove Llc holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 66.0/100, placing it #9947 of 14703 facilities nationally and #202 of 323 in Wisconsin. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.
Each resident at Complete Care At Maple Grove Llc receives a reported average of 4 hours 56 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 10 minutes; Licensed Practical Nurse (LPN) — 40 minutes; Nurse Aide — 3 hours 7 minutes. On weekends, total nurse staffing is 4 hours 34 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 72.8%. Families are encouraged to ask about current staffing schedules during their facility visit.
In the current reporting period, the facility received 5 fine(s) totaling $95,303. 29 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 5 fine(s) totaling $95,303, and 2 Medicare payment denial(s). Total penalties: 7. The Total Weighted Health Survey Score is 185.5 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.
Nationally, Complete Care At Maple Grove Llc ranks 9947th out of 14,703 facilities (composite score: 66.0/100), placing it in the below average nationwide. Within WI, it ranks 202nd out of 323 nursing homes. In Madison, it ranks 6th out of 7 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 2. For 2026 staffing: total nurse hours rank #1,320 nationally and RN hours rank #1,259 nationally (#77 in WI). Our composite quality score of 66.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Madison, visit: https://nursinghomesnearme.org/wisconsin/madison/
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.