TOUCHMARK ON SOUTH HILL NURSING – SPOKANE, WA

CMS Verified | 2026-03-01

Touchmark On South Hill Nursing

2929 SOUTH WATERFORD DRIVE, Spokane, WA 99203
(509) 536-2929
57 beds
All Spokane facilities
4.0*
Overall
4.0*
Health Inspection
5.0*
Quality Care
1.0*
Staffing
81.73
Score /100
#2926
National Rank

#2926
of 14703 facilities
National
80.1% position
#58
of 194 in WA
State Rank
#4
of 17 in Spokane
County Rank
#3
of 14 in Spokane
City Rank
#1
of 1 in ZIP 99203
ZIP Rank






About Touchmark On South Hill NursingTouchmark On South Hill Nursing is located at 2929 South Waterford Drive, Spokane, WA, reachable at (509) 536-2929. This For profit – Limited Liability company facility operates 57.0 certified beds and serves an average of 2 residents per day. Medicare and Medicaid services have been provided since 1996-08-26. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Touchmark On South Hill Nursing

Address

2929 South Waterford Drive, Spokane, WA 99203

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
Facility Details
  • 57 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
⚠️ 2 fine(s) over 5 years
5-Year Trend
Declining over 5 years
81.73
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#2926 of 14703 nationally – #58 of 194 in Washington

Who Is This Facility Best For?

Touchmark On South Hill Nursing is a strong choice for families in the Spokane, WA area seeking a well-inspected, high-quality care environment. It scores well for both long-term residents and short-stay rehabilitation patients. Families prioritizing high RN coverage should discuss staffing schedules directly with the facility, as registered nurse hours have trended downward in recent years.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

4 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightTouchmark On South Hill Nursing currently provides N/A of total nurse staffing per resident per day, including N/A of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. RN hours per resident have declined from 118 min/day (2022) to 60 min/day (2025) — a trend families should be aware of.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing
Nurse Aide Hours
Licensed Practical Nurse (LPN) Hours
Registered Nurse (RN) Hours
Physical Therapist Hours

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours
Weekend Registered Nurse (RN) Hours

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 2 fine(s) over the 5-year period, totaling $14,892. 24 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 44.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#2,926
of 14,703
National
Top 20%
#58
of 194
WA State
Top 30% in WA
#4
of 17
️ Spokane County
#4 of 17
#3
of 14
️ Spokane
#3 of 14
#1
of 1
ZIP 99203
Best in ZIP

Nationally, Touchmark On South Hill Nursing ranks 2926th out of 14,703 facilities (composite score: 81.7/100), placing it in the top 25% nationwide. Within WA, it ranks 58th out of 194 nursing homes. In Spokane, it ranks 3rd out of 14 facilities. For 2025 staffing: total nurse hours rank #2,874 nationally and RN hours rank #1,898 nationally (#58 in WA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WA State Rank Note
2022 5.57 #616 / 14,703 #11 / 194 Top 5%
2023 4.81 #1,408 / 14,703 #31 / 194 Top 10%
2024 4.65 #1,756 / 14,703 #38 / 194 Top 25%
2025 4.34 #2,874 / 14,703 #71 / 194 Top 25%
2026 #14,175 / 14,703 #185 / 194 ⚠️ Bottom 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WA State Rank Note
2022 1.97 #268 / 14,703 #4 / 194 Top 5%
2023 1.63 #366 / 14,703 #5 / 194 Top 5%
2024 1.28 #831 / 14,703 #16 / 194 Top 10%
2025 0.99 #1,898 / 14,703 #58 / 194 Top 25%
2026 #14,175 / 14,703 #185 / 194 ⚠️ Bottom 5%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Touchmark On South Hill Nursing is certified as a Medicare facility and has been approved to provide these services since 1996-08-26. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (509) 536-2929 or your local Medicaid office to verify current eligibility.

Touchmark On South Hill Nursing holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (1★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 81.7/100, placing it #2926 of 14703 facilities nationally and #58 of 194 in Washington. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Touchmark On South Hill Nursing receives a reported average of N/A of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — N/A; Licensed Practical Nurse (LPN) — N/A; Nurse Aide — N/A. On weekends, total nurse staffing is N/A per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 2 fine(s) over the 5-year period, totaling $14,892. 24 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 44.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Touchmark On South Hill Nursing ranks 2926th out of 14,703 facilities (composite score: 81.7/100), placing it in the top 25% nationwide. Within WA, it ranks 58th out of 194 nursing homes. In Spokane, it ranks 3rd out of 14 facilities. For 2025 staffing: total nurse hours rank #2,874 nationally and RN hours rank #1,898 nationally (#58 in WA). Our composite quality score of 81.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Spokane, visit: https://nursinghomesnearme.org/washington/spokane/

Contact and Location

ADR
Address

2929 SOUTH WATERFORD DRIVE, Spokane, WA 99203
Get directions on Google Maps

TEL
LLC
Legal Name

TOUCHMARK ON SOUTH HILL LP

MAP
Browse by Location

All Washington ·
Spokane County ·
Spokane ·
ZIP 99203

Facility Details

Number of Certified Beds 57
Average Residents / Day 2 (4% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare
County Spokane County, WA
City Spokane, WA
ZIP Code 99203
Approved Since August 26, 1996
Resident Council nan
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 505498
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org