Crystal Cove Post Acute – LACEY, WA

CMS Verified | 2026-03-01

Crystal Cove Post Acute

1505 CARPENTER ROAD SE, Lacey, WA 98503
(360) 491-1765
96 beds
All Lacey facilities
1.0*
Overall
1.0*
Health Inspection
2.0*
Quality Care
1.0*
Staffing
46.18
Score /100
#14353
National Rank

#14353
of 14703 facilities
National
2.4% position
#194
of 194 in WA
State Rank
#7
of 7 in Thurston
County Rank
#3
of 3 in Lacey
City Rank
#3
of 3 in ZIP 98503
ZIP Rank






About Crystal Cove Post AcuteCrystal Cove Post Acute is located at 1505 Carpenter Road Se, Lacey, WA, reachable at (360) 491-1765. This For profit – Corporation facility operates 96.0 certified beds and serves an average of 88 residents per day. Medicare and Medicaid services have been provided since 1980-04-01. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Crystal Cove Post Acute

Address

1505 Carpenter Road Se, Lacey, WA 98503

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 96 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 21 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
46.18
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14353 of 14703 nationally – #194 of 194 in Washington

Who Is This Facility Best For?

Crystal Cove Post Acute may be considered for families with limited options in Lacey, WA, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCrystal Cove Post Acute currently provides 3 hours 25 minutes of total nurse staffing per resident per day, including 25 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 70.7%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 25 minutes
Nurse Aide Hours2 hours 15 minutes
Licensed Practical Nurse (LPN) Hours45 minutes
Registered Nurse (RN) Hours25 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 4 minutes
Weekend Registered Nurse (RN) Hours19 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $202,635. 40 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period.
Number of Fines (current period) 2
Total Fines Amount $202635.0
Payment Denials 2
Total Penalties 4
Abuse Flag on Record N
Total Weighted Health Survey Score 497.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,353
of 14,703
National
Bottom 5%
#194
of 194
WA State
Bottom 1% in WA
#7
of 7
️ Thurston County
#7 of 7
#3
of 3
️ Lacey
#3 of 3
#3
of 3
ZIP 98503
#3 of 3

Nationally, Crystal Cove Post Acute ranks 14353rd out of 14,703 facilities (composite score: 46.2/100), placing it in the bottom 25% nationwide. Within WA, it ranks 194th out of 194 nursing homes. In Lacey, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #9,864 nationally and RN hours rank #10,452 nationally (#176 in WA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank WA State Rank Note
2022 3.27 #9,797 / 14,703 #166 / 194 Below average
2023 3.63 #6,729 / 14,703 #142 / 194 Above average
2024 3.42 #8,940 / 14,703 #168 / 194 Below average
2025 3.53 #8,550 / 14,703 #179 / 194 Below average
2026 3.42 #9,864 / 14,703 #183 / 194 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank WA State Rank Note
2022 0.52 #8,315 / 14,703 #164 / 194 Below average
2023 0.41 #10,078 / 14,703 #175 / 194 Below average
2024 0.48 #8,542 / 14,703 #167 / 194 Below average
2025 0.61 #6,276 / 14,703 #147 / 194 Above average
2026 0.42 #10,452 / 14,703 #176 / 194 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Crystal Cove Post Acute is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1980-04-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (360) 491-1765 or your local Medicaid office to verify current eligibility.

Crystal Cove Post Acute holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 46.2/100, placing it #14353 of 14703 facilities nationally and #194 of 194 in Washington. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Crystal Cove Post Acute receives a reported average of 3 hours 25 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 45 minutes; Nurse Aide — 2 hours 15 minutes. On weekends, total nurse staffing is 3 hours 4 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 70.7%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $202,635. 40 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $202,635, and 2 Medicare payment denial(s). Total penalties: 4. The Total Weighted Health Survey Score is 497.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Crystal Cove Post Acute ranks 14353rd out of 14,703 facilities (composite score: 46.2/100), placing it in the bottom 25% nationwide. Within WA, it ranks 194th out of 194 nursing homes. In Lacey, it ranks 3rd out of 3 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #9,864 nationally and RN hours rank #10,452 nationally (#176 in WA). Our composite quality score of 46.2/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Lacey, visit: https://nursinghomesnearme.org/washington/lacey/

Contact and Location

ADR
Address

1505 CARPENTER ROAD SE, Lacey, WA 98503
Get directions on Google Maps

TEL
LLC
Legal Name

LOWERS HOLDINGS LLC

MAP
Browse by Location

All Washington ·
Thurston County ·
Lacey ·
ZIP 98503

Facility Details

Number of Certified Beds 96
Average Residents / Day 88 (92% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Thurston County, WA
City Lacey, WA
ZIP Code 98503
Approved Since April 1, 1980
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 505254
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org