NEWPORT NEWS NURSING & REHAB – NEWPORT NEWS, VA

CMS Verified | 2026-03-01

Newport News Nursing & Rehab

12997 NETTLES DRIVE, Newport News, VA 23602
(757) 249-8880
102 beds
All Newport News facilities
1.0*
Overall
1.0*
Health Inspection
4.0*
Quality Care
1.0*
Staffing
60.02
Score /100
#12044
National Rank

#12044
of 14703 facilities
National
18.1% position
#245
of 289 in VA
State Rank
#6
County Rank
#6
of 6 in Newport News
City Rank
#3
of 3 in ZIP 23602
ZIP Rank






About Newport News Nursing & RehabNewport News Nursing & Rehab is located at 12997 Nettles Drive, Newport News, VA, reachable at (757) 249-8880. This For profit – Corporation facility operates 102.0 certified beds and serves an average of 96 residents per day. It is part of the Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care network (36 facilities nationwide). Medicare and Medicaid services have been provided since 1999-09-24. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Newport News Nursing & Rehab

Address

12997 Nettles Drive, Newport News, VA 23602

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 102 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CONSULATE HEALTH CARE/INDEPENDENCE LIVING CENTERS/NSPIRE HEALTHCARE/RAYDIANT HEALTH CARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
❌ Poor (1★) staffing rating
Quality of Care
✅ Above Average (4★) quality of care
Compliance
❌ 11 fine(s) over 5 years
5-Year Trend
Declining over 5 years
60.02
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12044 of 14703 nationally – #245 of 289 in Virginia

Who Is This Facility Best For?

Newport News Nursing & Rehab may be considered for families with limited options in Newport News, VA, but its lower CMS ratings suggest careful due diligence is warranted. It is particularly well-suited for long-term residents based on its Quality Measure scores. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 1 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

1 / 5
Quality Measures (QM)

4 / 5
Long-Stay QM Rating

4 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightNewport News Nursing & Rehab currently provides 3 hours 10 minutes of total nurse staffing per resident per day, including 25 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 1 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 68.2%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 10 minutes
Nurse Aide Hours1 hour 45 minutes
Licensed Practical Nurse (LPN) Hours59 minutes
Registered Nurse (RN) Hours25 minutes
Physical Therapist Hours1 minute

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours2 hours 32 minutes
Weekend Registered Nurse (RN) Hours10 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 11 fine(s) over the 5-year period, totaling $225,368. 64 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 156.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,044
of 14,703
National
Bottom 18%
#245
of 289
VA State
Bottom 15% in VA
#6
of 6
️ Newport News City County
#6 of 6
#6
of 6
️ Newport News
#6 of 6
#3
of 3
ZIP 23602
#3 of 3

Nationally, Newport News Nursing & Rehab ranks 12044th out of 14,703 facilities (composite score: 60.0/100), placing it in the bottom 25% nationwide. Within VA, it ranks 245th out of 289 nursing homes. In Newport News, it ranks 6th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #12,227 nationally and RN hours rank #10,399 nationally (#193 in VA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank VA State Rank Note
2022 2.81 #12,761 / 14,703 #212 / 289 ⚠️ Bottom 25%
2023 2.72 #13,196 / 14,703 #250 / 289 ⚠️ Bottom 25%
2024 3.29 #10,197 / 14,703 #159 / 289 Below average
2025 3.41 #9,761 / 14,703 #142 / 289 Below average
2026 3.16 #12,227 / 14,703 #226 / 289 ⚠️ Bottom 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank VA State Rank Note
2022 0.32 #12,215 / 14,703 #224 / 289 ⚠️ Bottom 25%
2023 0.39 #10,517 / 14,703 #188 / 289 Below average
2024 0.26 #12,953 / 14,703 #259 / 289 ⚠️ Bottom 25%
2025 0.37 #11,406 / 14,703 #223 / 289 ⚠️ Bottom 25%
2026 0.42 #10,399 / 14,703 #193 / 289 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Newport News Nursing & Rehab is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1999-09-24. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (757) 249-8880 or your local Medicaid office to verify current eligibility.

Newport News Nursing & Rehab holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 60.0/100, placing it #12044 of 14703 facilities nationally and #245 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Newport News Nursing & Rehab receives a reported average of 3 hours 10 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 59 minutes; Nurse Aide — 1 hour 45 minutes. On weekends, total nurse staffing is 2 hours 32 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 68.2%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 11 fine(s) over the 5-year period, totaling $225,368. 64 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 156.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Newport News Nursing & Rehab ranks 12044th out of 14,703 facilities (composite score: 60.0/100), placing it in the bottom 25% nationwide. Within VA, it ranks 245th out of 289 nursing homes. In Newport News, it ranks 6th out of 6 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #12,227 nationally and RN hours rank #10,399 nationally (#193 in VA). Our composite quality score of 60.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Newport News, visit: https://nursinghomesnearme.org/virginia/newport-news/

Contact and Location

ADR
Address

12997 NETTLES DRIVE, Newport News, VA 23602
Get directions on Google Maps

TEL
LLC
Legal Name

Legal Business Name Not Available

Facility Details

Number of Certified Beds 102
Average Residents / Day 96 (95% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Newport News City County, VA
City Newport News, VA
ZIP Code 23602
Approved Since September 24, 1999
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 495340
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org