Westwood Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-09-07. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (276) 322-5439 or your local Medicaid office to verify current eligibility.

Westwood Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (1★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 43.7/100, placing it #14493 of 14703 facilities nationally and #284 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Westwood Center receives a reported average of 3 hours 28 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 23 minutes; Licensed Practical Nurse (LPN) — 1 hour 8 minutes; Nurse Aide — 1 hour 57 minutes. On weekends, total nurse staffing is 3 hours 8 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 66.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 4 fine(s) totaling $247,727. 23 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 4 fine(s) totaling $247,727, and 1 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 335.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Westwood Center ranks 14493rd out of 14,703 facilities (composite score: 43.7/100), placing it in the bottom 25% nationwide. Within VA, it ranks 284th out of 289 nursing homes. For 2026 staffing: total nurse hours rank #9,396 nationally and RN hours rank #11,328 nationally (#228 in VA). Our composite quality score of 43.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Bluefield, visit: https://nursinghomesnearme.org/virginia/bluefield/