Westminster-Canterbury Of Richmond is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1975-10-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (804) 264-6000 or your local Medicaid office to verify current eligibility.

Westminster-Canterbury Of Richmond holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (5★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 85.0/100, placing it #1698 of 14703 facilities nationally and #37 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Westminster-Canterbury Of Richmond receives a reported average of 4 hours 40 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 11 minutes; Licensed Practical Nurse (LPN) — 51 minutes; Nurse Aide — 2 hours 38 minutes. On weekends, total nurse staffing is 4 hours 9 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 46.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

Westminster-Canterbury Of Richmond has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 16.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Westminster-Canterbury Of Richmond ranks 1698th out of 14,703 facilities (composite score: 85.0/100), placing it in the top 25% nationwide. Within VA, it ranks 37th out of 289 nursing homes. In Richmond, it ranks 4th out of 19 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #1,891 nationally and RN hours rank #1,201 nationally (#22 in VA). Our composite quality score of 85.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Richmond, visit: https://nursinghomesnearme.org/virginia/richmond/