FRIENDSHIP HEALTH AND REHAB CENTER – ROANOKE, VA

CMS Verified | 2026-03-01

Friendship Health And Rehab Center

327 HERSHBERGER RD NW, Roanoke, VA 24012
(540) 265-2100
253 beds
All Roanoke facilities
4.0*
Overall
4.0*
Health Inspection
3.0*
Quality Care
4.0*
Staffing
72.71
Score /100
#7024
National Rank

#7024
of 14703 facilities
National
52.2% position
#148
of 289 in VA
State Rank
#6
of 9 in Roanoke City
County Rank
#8
of 11 in Roanoke
City Rank
#2
of 3 in ZIP 24012
ZIP Rank






About Friendship Health And Rehab CenterFriendship Health And Rehab Center is located at 327 Hershberger Rd Nw, Roanoke, VA, reachable at (540) 265-2100. This Non profit – Corporation facility operates 253.0 certified beds and serves an average of 232 residents per day. Medicare and Medicaid services have been provided since 1974-08-01. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Friendship Health And Rehab Center

Address

327 Hershberger Rd Nw, Roanoke, VA 24012

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 253 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
⚠️ 0 fine(s) over 5 years
5-Year Trend
Improving over 5 years
72.71
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#7024 of 14703 nationally – #148 of 289 in Virginia

Who Is This Facility Best For?

Friendship Health And Rehab Center is a strong choice for families in the Roanoke, VA area seeking a well-inspected, high-quality care environment. Above-average staffing levels make it a good option for residents needing intensive nursing care. Its clean five-year compliance record adds confidence for families making this important decision.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

3 / 5
Short-Stay QM Rating

2 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightFriendship Health And Rehab Center currently provides 3 hours 52 minutes of total nurse staffing per resident per day, including 25 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 41.8% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 52 minutes
Nurse Aide Hours2 hours 13 minutes
Licensed Practical Nurse (LPN) Hours1 hour 14 minutes
Registered Nurse (RN) Hours25 minutes
Physical Therapist Hours4 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 5 minutes
Weekend Registered Nurse (RN) Hours16 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryFriendship Health And Rehab Center has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 7 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 24.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#7,024
of 14,703
National
Top 48%
#148
of 289
VA State
Bottom 49% in VA
#6
of 9
️ Roanoke City County
#6 of 9
#8
of 11
️ Roanoke
#8 of 11
#2
of 3
ZIP 24012
#2 of 3

Nationally, Friendship Health And Rehab Center ranks 7024th out of 14,703 facilities (composite score: 72.7/100), placing it in the above average nationwide. Within VA, it ranks 148th out of 289 nursing homes. In Roanoke, it ranks 8th out of 11 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #5,740 nationally and RN hours rank #10,386 nationally (#192 in VA).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank VA State Rank Note
2022 2.92 #12,218 / 14,703 #192 / 289 ⚠️ Bottom 25%
2023 3.47 #8,127 / 14,703 #107 / 289 Below average
2024 3.69 #6,485 / 14,703 #88 / 289 Above average
2025 3.82 #5,869 / 14,703 #76 / 289 Above average
2026 3.87 #5,740 / 14,703 #80 / 289 Above average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank VA State Rank Note
2022 0.50 #8,700 / 14,703 #122 / 289 Below average
2023 0.35 #11,268 / 14,703 #215 / 289 ⚠️ Bottom 25%
2024 0.39 #10,559 / 14,703 #186 / 289 Below average
2025 0.48 #8,927 / 14,703 #154 / 289 Below average
2026 0.42 #10,386 / 14,703 #192 / 289 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Friendship Health And Rehab Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1974-08-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (540) 265-2100 or your local Medicaid office to verify current eligibility.

Friendship Health And Rehab Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (4★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 72.7/100, placing it #7024 of 14703 facilities nationally and #148 of 289 in Virginia. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Friendship Health And Rehab Center receives a reported average of 3 hours 52 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 1 hour 14 minutes; Nurse Aide — 2 hours 13 minutes. On weekends, total nurse staffing is 3 hours 5 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 41.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

Friendship Health And Rehab Center has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. 7 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 24.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Friendship Health And Rehab Center ranks 7024th out of 14,703 facilities (composite score: 72.7/100), placing it in the above average nationwide. Within VA, it ranks 148th out of 289 nursing homes. In Roanoke, it ranks 8th out of 11 facilities. Among facilities sharing its ZIP code, it ranks 2nd of 3. For 2026 staffing: total nurse hours rank #5,740 nationally and RN hours rank #10,386 nationally (#192 in VA). Our composite quality score of 72.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Roanoke, visit: https://nursinghomesnearme.org/virginia/roanoke/

Contact and Location

ADR
Address

327 HERSHBERGER RD NW, Roanoke, VA 24012
Get directions on Google Maps

TEL
LLC
Legal Name

FRIENDSHIP HEALTH AND REHAB CENTER, INC.

MAP
Browse by Location

All Virginia ·
Roanoke City County ·
Roanoke ·
ZIP 24012

Facility Details

Number of Certified Beds 253
Average Residents / Day 232 (92% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare and Medicaid
County Roanoke City County, VA
City Roanoke, VA
ZIP Code 24012
Approved Since August 1, 1974
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 495092
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org