THE SUITES AT JORDAN RIVER – COLLIERVILLE, TN

CMS Verified | 2026-03-01

The Suites At Jordan River

10001 CROOKED CREEK RD, SUITE 501, Collierville, TN 38017
(901) 779-8200
60 beds
All Collierville facilities
2.0*
Overall
2.0*
Health Inspection
2.0*
Quality Care
2.0*
Staffing
64.57
Score /100
#10509
National Rank

#10509
of 14703 facilities
National
28.5% position
#230
of 303 in TN
State Rank
#16
of 25 in Shelby
County Rank
#1
of 2 in Collierville
City Rank
#1
of 2 in ZIP 38017
ZIP Rank






About The Suites At Jordan RiverThe Suites At Jordan River is located at 10001 Crooked Creek Rd, Suite 501, Collierville, TN, reachable at (901) 779-8200. This Non profit – Corporation facility operates 60.0 certified beds and serves an average of 54 residents per day. Medicare and Medicaid services have been provided since 2022-08-24. The facility currently holds a below average (2-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

The Suites At Jordan River

Address

10001 Crooked Creek Rd, Suite 501, Collierville, TN 38017

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
Facility Details
  • 60 Certified Beds
  • Ownership: Non profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes

Quick Verdict

Overall Quality
⚠️ Below Average (2★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 21 fine(s) over 5 years
5-Year Trend
➡️ Stable
64.57
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#10509 of 14703 nationally – #230 of 303 in Tennessee

Who Is This Facility Best For?

The Suites At Jordan River may be considered for families with limited options in Collierville, TN, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

2 / 5
Health Inspection

2 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Suites At Jordan River currently provides 4 hours 24 minutes of total nurse staffing per resident per day, including 28 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 70.9%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 24 minutes
Nurse Aide Hours2 hours 41 minutes
Licensed Practical Nurse (LPN) Hours1 hour 15 minutes
Registered Nurse (RN) Hours28 minutes
Physical Therapist Hours8 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 40 minutes
Weekend Registered Nurse (RN) Hours20 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 7 fine(s) totaling $27,169. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 7
Total Fines Amount $27169.0
Payment Denials 0
Total Penalties 7
Abuse Flag on Record N
Total Weighted Health Survey Score 39.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#10,509
of 14,703
National
Bottom 29%
#230
of 303
TN State
Bottom 24% in TN
#16
of 25
️ Shelby County
#16 of 25
#1
of 2
️ Collierville
Best in city
#1
of 2
ZIP 38017
Best in ZIP

Nationally, The Suites At Jordan River ranks 10509th out of 14,703 facilities (composite score: 64.6/100), placing it in the below average nationwide. Within TN, it ranks 230th out of 303 nursing homes. In Collierville, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #2,762 nationally and RN hours rank #9,570 nationally (#202 in TN).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TN State Rank Note
2022 #14,124 / 14,703 #292 / 303 ⚠️ Bottom 5%
2023 #14,162 / 14,703 #296 / 303 ⚠️ Bottom 5%
2024 #14,260 / 14,703 #297 / 303 ⚠️ Bottom 5%
2025 6.08 #359 / 14,703 #5 / 303 Top 5%
2026 4.40 #2,762 / 14,703 #37 / 303 Top 25%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TN State Rank Note
2022 #14,124 / 14,703 #292 / 303 ⚠️ Bottom 5%
2023 #14,162 / 14,703 #296 / 303 ⚠️ Bottom 5%
2024 #14,260 / 14,703 #297 / 303 ⚠️ Bottom 5%
2025 0.98 #1,988 / 14,703 #18 / 303 Top 25%
2026 0.46 #9,570 / 14,703 #202 / 303 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Suites At Jordan River is certified as a Medicare facility and has been approved to provide these services since 2022-08-24. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (901) 779-8200 or your local Medicaid office to verify current eligibility.

The Suites At Jordan River holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 64.6/100, placing it #10509 of 14703 facilities nationally and #230 of 303 in Tennessee. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Suites At Jordan River receives a reported average of 4 hours 24 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 28 minutes; Licensed Practical Nurse (LPN) — 1 hour 15 minutes; Nurse Aide — 2 hours 41 minutes. On weekends, total nurse staffing is 3 hours 40 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 70.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 7 fine(s) totaling $27,169. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 7 fine(s) totaling $27,169, and 0 Medicare payment denial(s). Total penalties: 7. The Total Weighted Health Survey Score is 39.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Suites At Jordan River ranks 10509th out of 14,703 facilities (composite score: 64.6/100), placing it in the below average nationwide. Within TN, it ranks 230th out of 303 nursing homes. In Collierville, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #2,762 nationally and RN hours rank #9,570 nationally (#202 in TN). Our composite quality score of 64.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Collierville, visit: https://nursinghomesnearme.org/tennessee/collierville/

Contact and Location

ADR
Address

10001 CROOKED CREEK RD, SUITE 501, Collierville, TN 38017
Get directions on Google Maps

TEL
LLC
Legal Name

LUKE INC

MAP
Browse by Location

All Tennessee ·
Shelby County ·
Collierville ·
ZIP 38017

Facility Details

Number of Certified Beds 60
Average Residents / Day 54 (91% occupancy)
Ownership Type Non profit – Corporation
Provider Type Medicare
County Shelby County, TN
City Collierville, TN
ZIP Code 38017
Approved Since August 24, 2022
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 445541
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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