Senator Ben Atchley State Veterans’ Home is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2007-01-18. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (865) 862-8100 or your local Medicaid office to verify current eligibility.

Senator Ben Atchley State Veterans’ Home holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (5★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 70.9/100, placing it #7901 of 14703 facilities nationally and #169 of 303 in Tennessee. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Senator Ben Atchley State Veterans’ Home receives a reported average of 4 hours 39 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 43 minutes; Licensed Practical Nurse (LPN) — 1 hour 14 minutes; Nurse Aide — 2 hours 42 minutes. On weekends, total nurse staffing is 4 hours 2 minutes per resident per day. The CMS Staffing Rating for this facility is 5 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 38.3%. Families are encouraged to ask about current staffing schedules during their facility visit.

Senator Ben Atchley State Veterans’ Home has received zero fines across all five years of available data (2022–2026), reflecting a strong regulatory compliance record. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 7.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Senator Ben Atchley State Veterans’ Home ranks 7901st out of 14,703 facilities (composite score: 70.9/100), placing it in the below average nationwide. Within TN, it ranks 169th out of 303 nursing homes. In Knoxville, it ranks 9th out of 13 facilities. For 2026 staffing: total nurse hours rank #1,936 nationally and RN hours rank #4,699 nationally (#65 in TN). Our composite quality score of 70.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Knoxville, visit: https://nursinghomesnearme.org/tennessee/knoxville/