HOLSTON HEALTH & REHABILITATION CENTER – KNOXVILLE, TN

CMS Verified | 2026-03-01

Holston Health & Rehabilitation Center

3916 BOYDS BRIDGE PIKE, Knoxville, TN 37914
(865) 524-1500
94 beds
All Knoxville facilities
5.0*
Overall
5.0*
Health Inspection
5.0*
Quality Care
2.0*
Staffing
82.12
Score /100
#2755
National Rank

#2755
of 14703 facilities
National
81.3% position
#64
of 303 in TN
State Rank
#3
of 13 in Knox
County Rank
#3
of 13 in Knoxville
City Rank
#1
of 1 in ZIP 37914
ZIP Rank






About Holston Health & Rehabilitation CenterHolston Health & Rehabilitation Center is located at 3916 Boyds Bridge Pike, Knoxville, TN, reachable at (865) 524-1500. This For profit – Limited Liability company facility operates 94.0 certified beds and serves an average of 85 residents per day. It is part of the National Healthcare Corporation network (65 facilities nationwide). Medicare and Medicaid services have been provided since 1995-02-22. The facility currently holds a excellent (5-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Holston Health & Rehabilitation Center

Address

3916 Boyds Bridge Pike, Knoxville, TN 37914

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 94 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: NATIONAL HEALTHCARE CORPORATION

Quick Verdict

Overall Quality
✅ Excellent (5★) overall rating
Health Inspection
✅ Excellent (5★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
✅ Excellent (5★) quality of care
Compliance
⚠️ 2 fine(s) over 5 years
5-Year Trend
➡️ Stable over 5 years
82.12
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#2755 of 14703 nationally – #64 of 303 in Tennessee

Who Is This Facility Best For?

Holston Health & Rehabilitation Center is a strong choice for families in the Knoxville, TN area seeking a well-inspected, high-quality care environment. It scores well for both long-term residents and short-stay rehabilitation patients. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

5 / 5
Health Inspection

5 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

5 / 5
Long-Stay QM Rating

5 / 5
Short-Stay QM Rating

5 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHolston Health & Rehabilitation Center currently provides 3 hours 37 minutes of total nurse staffing per resident per day, including 42 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover stands at 48.9% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 37 minutes
Nurse Aide Hours2 hours 7 minutes
Licensed Practical Nurse (LPN) Hours48 minutes
Registered Nurse (RN) Hours42 minutes
Physical Therapist Hours7 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 4 minutes
Weekend Registered Nurse (RN) Hours29 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 2 fine(s) over the 5-year period, totaling $1,316. 6 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 8.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#2,755
of 14,703
National
Top 19%
#64
of 303
TN State
Top 21% in TN
#3
of 13
️ Knox County
#3 of 13
#3
of 13
️ Knoxville
#3 of 13
#1
of 1
ZIP 37914
Best in ZIP

Nationally, Holston Health & Rehabilitation Center ranks 2755th out of 14,703 facilities (composite score: 82.1/100), placing it in the top 25% nationwide. Within TN, it ranks 64th out of 303 nursing homes. In Knoxville, it ranks 3rd out of 13 facilities. For 2026 staffing: total nurse hours rank #7,968 nationally and RN hours rank #4,900 nationally (#72 in TN).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank TN State Rank Note
2022 3.70 #6,322 / 14,703 #126 / 303 Above average
2023 3.90 #4,671 / 14,703 #92 / 303 Above average
2024 3.63 #6,975 / 14,703 #136 / 303 Above average
2025 3.68 #7,146 / 14,703 #144 / 303 Above average
2026 3.61 #7,968 / 14,703 #170 / 303 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank TN State Rank Note
2022 0.91 #2,790 / 14,703 #27 / 303 Top 25%
2023 0.74 #4,002 / 14,703 #47 / 303 Above average
2024 0.72 #4,219 / 14,703 #52 / 303 Above average
2025 0.75 #4,056 / 14,703 #48 / 303 Above average
2026 0.70 #4,900 / 14,703 #72 / 303 Above average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Holston Health & Rehabilitation Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1995-02-22. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (865) 524-1500 or your local Medicaid office to verify current eligibility.

Holston Health & Rehabilitation Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (2★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 82.1/100, placing it #2755 of 14703 facilities nationally and #64 of 303 in Tennessee. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Holston Health & Rehabilitation Center receives a reported average of 3 hours 37 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 42 minutes; Licensed Practical Nurse (LPN) — 48 minutes; Nurse Aide — 2 hours 7 minutes. On weekends, total nurse staffing is 3 hours 4 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 48.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 2 fine(s) over the 5-year period, totaling $1,316. 6 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 8.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Holston Health & Rehabilitation Center ranks 2755th out of 14,703 facilities (composite score: 82.1/100), placing it in the top 25% nationwide. Within TN, it ranks 64th out of 303 nursing homes. In Knoxville, it ranks 3rd out of 13 facilities. For 2026 staffing: total nurse hours rank #7,968 nationally and RN hours rank #4,900 nationally (#72 in TN). Our composite quality score of 82.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Knoxville, visit: https://nursinghomesnearme.org/tennessee/knoxville/

Contact and Location

ADR
Address

3916 BOYDS BRIDGE PIKE, Knoxville, TN 37914
Get directions on Google Maps

TEL
LLC
Legal Name

NHC HEALTHCARE-HOLSTON HILLS LLC

MAP
Browse by Location

All Tennessee ·
Knox County ·
Knoxville ·
ZIP 37914

Facility Details

Number of Certified Beds 94
Average Residents / Day 85 (91% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Knox County, TN
City Knoxville, TN
ZIP Code 37914
Approved Since February 22, 1995
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 445344
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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