THE LAKES – OKLAHOMA CITY, OK

CMS Verified | 2026-03-01

The Lakes

5701 WEST BRITTON ROAD, Oklahoma City, OK 73132
(405) 773-8900
120 beds
All Oklahoma City facilities
1.0*
Overall
2.0*
Health Inspection
1.0*
Quality Care
4.0*
Staffing
58.63
Score /100
#12457
National Rank

#12457
of 14703 facilities
National
15.3% position
#216
of 284 in OK
State Rank
#29
of 40 in Oklahoma
County Rank
#22
of 28 in Oklahoma City
City Rank
#3
of 3 in ZIP 73132
ZIP Rank






About The LakesThe Lakes is located at 5701 West Britton Road, Oklahoma City, OK, reachable at (405) 773-8900. This For profit – Individual facility operates 120.0 certified beds and serves an average of 68 residents per day. It is part of the Phoenix Healthcare network (6 facilities nationwide). Medicare and Medicaid services have been provided since 2001-06-13. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

The Lakes

Address

5701 West Britton Road, Oklahoma City, OK 73132

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 120 Certified Beds
  • Ownership: For profit – Individual
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: PHOENIX HEALTHCARE

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
⚠️ Below Average (2★) health inspection
Staffing
✅ Above Average (4★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
❌ 3 fine(s) over 5 years
5-Year Trend
Declining over 5 years
58.63
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#12457 of 14703 nationally – #216 of 284 in Oklahoma

Who Is This Facility Best For?

The Lakes may be considered for families with limited options in Oklahoma City, OK, but its lower CMS ratings suggest careful due diligence is warranted. Above-average staffing levels make it a good option for residents needing intensive nursing care.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

2 / 5
Staffing Rating

4 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Lakes currently provides 4 hours 52 minutes of total nurse staffing per resident per day, including 32 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 4 out of 5 reflects strong nurse coverage. Total nursing staff turnover stands at 45.5% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing4 hours 52 minutes
Nurse Aide Hours3 hours 20 minutes
Licensed Practical Nurse (LPN) Hours1 hour
Registered Nurse (RN) Hours32 minutes
Physical Therapist Hours0 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours4 hours 32 minutes
Weekend Registered Nurse (RN) Hours32 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 2 fine(s) totaling $19,073. 22 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 2
Total Fines Amount $19073.0
Payment Denials 1
Total Penalties 3
Abuse Flag on Record N
Total Weighted Health Survey Score 91.75 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#12,457
of 14,703
National
Bottom 15%
#216
of 284
OK State
Bottom 24% in OK
#29
of 40
️ Oklahoma County
#29 of 40
#22
of 28
️ Oklahoma City
#22 of 28
#3
of 3
ZIP 73132
#3 of 3

Nationally, The Lakes ranks 12457th out of 14,703 facilities (composite score: 58.6/100), placing it in the bottom 25% nationwide. Within OK, it ranks 216th out of 284 nursing homes. In Oklahoma City, it ranks 22nd out of 28 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #1,464 nationally and RN hours rank #8,207 nationally (#34 in OK).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank OK State Rank Note
2022 4.03 #4,174 / 14,703 #69 / 284 Above average
2023 3.67 #6,371 / 14,703 #120 / 284 Above average
2024 3.56 #7,620 / 14,703 #132 / 284 Below average
2025 3.91 #5,182 / 14,703 #88 / 284 Above average
2026 4.86 #1,464 / 14,703 #20 / 284 Top 10%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank OK State Rank Note
2022 0.44 #9,933 / 14,703 #84 / 284 Below average
2023 0.36 #10,999 / 14,703 #95 / 284 Below average
2024 0.35 #11,375 / 14,703 #105 / 284 ⚠️ Bottom 25%
2025 0.31 #12,425 / 14,703 #137 / 284 ⚠️ Bottom 25%
2026 0.53 #8,207 / 14,703 #34 / 284 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Lakes is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2001-06-13. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (405) 773-8900 or your local Medicaid office to verify current eligibility.

The Lakes holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 58.6/100, placing it #12457 of 14703 facilities nationally and #216 of 284 in Oklahoma. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Lakes receives a reported average of 4 hours 52 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 1 hour; Nurse Aide — 3 hours 20 minutes. On weekends, total nurse staffing is 4 hours 32 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 45.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 2 fine(s) totaling $19,073. 22 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 2 fine(s) totaling $19,073, and 1 Medicare payment denial(s). Total penalties: 3. The Total Weighted Health Survey Score is 91.75 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Lakes ranks 12457th out of 14,703 facilities (composite score: 58.6/100), placing it in the bottom 25% nationwide. Within OK, it ranks 216th out of 284 nursing homes. In Oklahoma City, it ranks 22nd out of 28 facilities. Among facilities sharing its ZIP code, it ranks 3rd of 3. For 2026 staffing: total nurse hours rank #1,464 nationally and RN hours rank #8,207 nationally (#34 in OK). Our composite quality score of 58.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Oklahoma City, visit: https://nursinghomesnearme.org/oklahoma/oklahoma-city/

Contact and Location

ADR
Address

5701 WEST BRITTON ROAD, Oklahoma City, OK 73132
Get directions on Google Maps

TEL
LLC
Legal Name

PHOENIX HEALTHCARE LLC

MAP
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ZIP 73132

Facility Details

Number of Certified Beds 120
Average Residents / Day 68 (57% occupancy)
Ownership Type For profit – Individual
Provider Type Medicare and Medicaid
County Oklahoma County, OK
City Oklahoma City, OK
ZIP Code 73132
Approved Since June 13, 2001
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 375396
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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