Vancrest-Upper Valley is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-05-08. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (937) 440-7663 or your local Medicaid office to verify current eligibility.

Vancrest-Upper Valley holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (3★), Staffing (3★), and Quality of Resident Care (5★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 84.7/100, placing it #1783 of 14703 facilities nationally and #111 of 922 in Ohio. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Vancrest-Upper Valley receives a reported average of 3 hours 52 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 25 minutes; Licensed Practical Nurse (LPN) — 1 hour 7 minutes; Nurse Aide — 2 hours 20 minutes. On weekends, total nurse staffing is 3 hours 28 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 34.6%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $4,233. 10 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $4,233, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 47.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Vancrest-Upper Valley ranks 1783rd out of 14,703 facilities (composite score: 84.7/100), placing it in the top 25% nationwide. Within OH, it ranks 111th out of 922 nursing homes. In Troy, it ranks 1st out of 2 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #5,780 nationally and RN hours rank #10,656 nationally (#740 in OH). Our composite quality score of 84.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Troy, visit: https://nursinghomesnearme.org/ohio/troy/