The Cardinal at North Hills – Raleigh, NC

CMS Verified | 2026-03-01

The Cardinal At North Hills

311 Garden at North Hills Street, Raleigh, NC 27609
(984) 204-8444
15 beds
All Raleigh facilities
4.0*
Overall
4.0*
Health Inspection
3.0*
Quality Care
*
Staffing
71.91
Score /100
#7384
National Rank

#7384
of 14703 facilities
National
49.8% position
#162
of 418 in NC
State Rank
#10
of 21 in Wake
County Rank
#4
of 11 in Raleigh
City Rank
#1
of 1 in ZIP 27609
ZIP Rank






About The Cardinal At North HillsThe Cardinal At North Hills is located at 311 Garden At North Hills Street, Raleigh, NC, reachable at (984) 204-8444. This For profit – Limited Liability company facility operates 15.0 certified beds and serves an average of 12 residents per day. It is part of the Kisco Senior Living network (2 facilities nationwide). Medicare and Medicaid services have been provided since 2017-06-28. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

The Cardinal At North Hills

Address

311 Garden At North Hills Street, Raleigh, NC 27609

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
Facility Details
  • 15 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Automatic Sprinklers: Yes
  • Network: KISCO SENIOR LIVING

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
N/A staffing rating
Quality of Care
⚠️ Average (3★) quality of care
Compliance
❌ 6 fine(s) over 5 years
5-Year Trend
Declining over 5 years
71.91
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#7384 of 14703 nationally – #162 of 418 in North Carolina

Who Is This Facility Best For?

The Cardinal At North Hills is a strong choice for families in the Raleigh, NC area seeking a well-inspected, high-quality care environment.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

N/A
Quality Measures (QM)

3 / 5
Long-Stay QM Rating

N/A
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightThe Cardinal At North Hills currently provides N/A of total nurse staffing per resident per day, including N/A of Registered Nurse (RN) coverage. RN hours per resident have declined from 96 min/day (2022) to 67 min/day (2025) — a trend families should be aware of.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing
Nurse Aide Hours
Licensed Practical Nurse (LPN) Hours
Registered Nurse (RN) Hours
Physical Therapist Hours

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours
Weekend Registered Nurse (RN) Hours

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 1 fine(s) totaling $7,901. No substantiated complaints have been recorded in the available data.
Number of Fines (current period) 1
Total Fines Amount $7901.0
Payment Denials 0
Total Penalties 1
Abuse Flag on Record N
Total Weighted Health Survey Score 15.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#7,384
of 14,703
National
Bottom 50%
#162
of 418
NC State
Top 39% in NC
#10
of 21
️ Wake County
#10 of 21
#4
of 11
️ Raleigh
#4 of 11
#1
of 1
ZIP 27609
Best in ZIP

Nationally, The Cardinal At North Hills ranks 7384th out of 14,703 facilities (composite score: 71.9/100), placing it in the below average nationwide. Within NC, it ranks 162nd out of 418 nursing homes. In Raleigh, it ranks 4th out of 11 facilities. For 2025 staffing: total nurse hours rank #414 nationally and RN hours rank #1,366 nationally (#25 in NC).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 5.40 #715 / 14,703 #18 / 418 Top 5%
2023 5.58 #530 / 14,703 #15 / 418 Top 5%
2024 7.28 #132 / 14,703 #5 / 418 Top 5%
2025 5.94 #414 / 14,703 #19 / 418 Top 5%
2026 #14,175 / 14,703 #400 / 418 ⚠️ Bottom 5%

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 1.60 #488 / 14,703 #6 / 418 Top 5%
2023 1.43 #592 / 14,703 #9 / 418 Top 5%
2024 1.66 #372 / 14,703 #9 / 418 Top 5%
2025 1.11 #1,366 / 14,703 #25 / 418 Top 10%
2026 #14,175 / 14,703 #400 / 418 ⚠️ Bottom 5%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

The Cardinal At North Hills is certified as a Medicare facility and has been approved to provide these services since 2017-06-28. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (984) 204-8444 or your local Medicaid office to verify current eligibility.

The Cardinal At North Hills holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (N/A★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 71.9/100, placing it #7384 of 14703 facilities nationally and #162 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Cardinal At North Hills receives a reported average of N/A of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — N/A; Licensed Practical Nurse (LPN) — N/A; Nurse Aide — N/A. On weekends, total nurse staffing is N/A per resident per day. The CMS Staffing Rating for this facility is N/A out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $7,901. No substantiated complaints have been recorded in the available data. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $7,901, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 15.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Cardinal At North Hills ranks 7384th out of 14,703 facilities (composite score: 71.9/100), placing it in the below average nationwide. Within NC, it ranks 162nd out of 418 nursing homes. In Raleigh, it ranks 4th out of 11 facilities. For 2025 staffing: total nurse hours rank #414 nationally and RN hours rank #1,366 nationally (#25 in NC). Our composite quality score of 71.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Raleigh, visit: https://nursinghomesnearme.org/north_carolina/raleigh/

Contact and Location

ADR
Address

311 Garden at North Hills Street, Raleigh, NC 27609
Get directions on Google Maps

TEL
LLC
Legal Name

THE CARDINAL AT NORTH HILLS HEALTHCARE, LLC

MAP
Browse by Location

All North Carolina ·
Wake County ·
Raleigh ·
ZIP 27609

Facility Details

Number of Certified Beds 15
Average Residents / Day 12 (83% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare
County Wake County, NC
City Raleigh, NC
ZIP Code 27609
Approved Since June 28, 2017
Resident Council nan
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 345572
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org

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