Charlotte Health & Rehabilitation Center – Charlotte, NC

CMS Verified | 2026-03-01

Charlotte Health & Rehabilitation Center

1735 Toddville Road, Charlotte, NC 28214
(704) 394-4001
90 beds
All Charlotte facilities
1.0*
Overall
1.0*
Health Inspection
1.0*
Quality Care
2.0*
Staffing
47.67
Score /100
#14237
National Rank

#14237
of 14703 facilities
National
3.2% position
#390
of 418 in NC
State Rank
#27
of 29 in Mecklenburg
County Rank
#18
of 20 in Charlotte
City Rank
#1
of 1 in ZIP 28214
ZIP Rank






About Charlotte Health & Rehabilitation CenterCharlotte Health & Rehabilitation Center is located at 1735 Toddville Road, Charlotte, NC, reachable at (704) 394-4001. This For profit – Limited Liability company facility operates 90.0 certified beds and serves an average of 89 residents per day. It is part of the Lifeworks Rehab network (59 facilities nationwide). Medicare and Medicaid services have been provided since 1991-10-10. The facility currently holds a poor (1-star) overall CMS rating — families are encouraged to review inspection reports carefully before making a decision.
Facility

Charlotte Health & Rehabilitation Center

Address

1735 Toddville Road, Charlotte, NC 28214

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 90 Certified Beds
  • Ownership: For profit – Limited Liability company
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: LIFEWORKS REHAB

Quick Verdict

Overall Quality
❌ Poor (1★) overall rating
Health Inspection
❌ Poor (1★) health inspection
Staffing
⚠️ Below Average (2★) staffing rating
Quality of Care
❌ Poor (1★) quality of care
Compliance
❌ 7 fine(s) over 5 years
5-Year Trend
Declining over 5 years
47.67
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#14237 of 14703 nationally – #390 of 418 in North Carolina

Who Is This Facility Best For?

Charlotte Health & Rehabilitation Center may be considered for families with limited options in Charlotte, NC, but its lower CMS ratings suggest careful due diligence is warranted. Families should inquire about nurse-to-resident ratios, as the CMS Staffing Rating is currently 2 out of 5.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

1 / 5
Health Inspection

1 / 5
Staffing Rating

2 / 5
Quality Measures (QM)

1 / 5
Long-Stay QM Rating

1 / 5
Short-Stay QM Rating

1 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightCharlotte Health & Rehabilitation Center currently provides 3 hours 33 minutes of total nurse staffing per resident per day, including 32 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating of 2 out of 5 is below average — a point worth discussing with facility management before admission. Total nursing staff turnover is high at 61.0%, which can affect care continuity.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 33 minutes
Nurse Aide Hours1 hour 56 minutes
Licensed Practical Nurse (LPN) Hours1 hour 4 minutes
Registered Nurse (RN) Hours32 minutes
Physical Therapist Hours12 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 7 minutes
Weekend Registered Nurse (RN) Hours23 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryIn the current reporting period, the facility received 4 fine(s) totaling $141,846. 39 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period.
Number of Fines (current period) 4
Total Fines Amount $141846.0
Payment Denials 1
Total Penalties 5
Abuse Flag on Record N
Total Weighted Health Survey Score 106.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#14,237
of 14,703
National
Bottom 5%
#390
of 418
NC State
Bottom 10% in NC
#27
of 29
️ Mecklenburg County
#27 of 29
#18
of 20
️ Charlotte
#18 of 20
#1
of 1
ZIP 28214
Best in ZIP

Nationally, Charlotte Health & Rehabilitation Center ranks 14237th out of 14,703 facilities (composite score: 47.7/100), placing it in the bottom 25% nationwide. Within NC, it ranks 390th out of 418 nursing homes. In Charlotte, it ranks 18th out of 20 facilities. For 2026 staffing: total nurse hours rank #8,685 nationally and RN hours rank #7,877 nationally (#179 in NC).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 2.72 #13,052 / 14,703 #379 / 418 ⚠️ Bottom 25%
2023 3.37 #9,009 / 14,703 #236 / 418 Below average
2024 3.48 #8,401 / 14,703 #224 / 418 Below average
2025 3.38 #10,040 / 14,703 #276 / 418 Below average
2026 3.54 #8,685 / 14,703 #208 / 418 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 0.57 #7,441 / 14,703 #152 / 418 Below average
2023 0.48 #8,633 / 14,703 #214 / 418 Below average
2024 0.47 #8,894 / 14,703 #208 / 418 Below average
2025 0.38 #11,156 / 14,703 #311 / 418 ⚠️ Bottom 25%
2026 0.54 #7,877 / 14,703 #179 / 418 Below average

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Charlotte Health & Rehabilitation Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-10-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (704) 394-4001 or your local Medicaid office to verify current eligibility.

Charlotte Health & Rehabilitation Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (1★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 47.7/100, placing it #14237 of 14703 facilities nationally and #390 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Charlotte Health & Rehabilitation Center receives a reported average of 3 hours 33 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 1 hour 4 minutes; Nurse Aide — 1 hour 56 minutes. On weekends, total nurse staffing is 3 hours 7 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 61.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 4 fine(s) totaling $141,846. 39 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 4 fine(s) totaling $141,846, and 1 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 106.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Charlotte Health & Rehabilitation Center ranks 14237th out of 14,703 facilities (composite score: 47.7/100), placing it in the bottom 25% nationwide. Within NC, it ranks 390th out of 418 nursing homes. In Charlotte, it ranks 18th out of 20 facilities. For 2026 staffing: total nurse hours rank #8,685 nationally and RN hours rank #7,877 nationally (#179 in NC). Our composite quality score of 47.7/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Charlotte, visit: https://nursinghomesnearme.org/north_carolina/charlotte/

Contact and Location

ADR
Address

1735 Toddville Road, Charlotte, NC 28214
Get directions on Google Maps

TEL
LLC
Legal Name

CHARLOTTE OPERATOR LLC

MAP

Facility Details

Number of Certified Beds 90
Average Residents / Day 89 (99% occupancy)
Ownership Type For profit – Limited Liability company
Provider Type Medicare and Medicaid
County Mecklenburg County, NC
City Charlotte, NC
ZIP Code 28214
Approved Since October 10, 1991
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 345405
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org