Heartland Living & Rehab at the Moses H Cone Memor – Greensboro, NC

CMS Verified | 2026-03-01

Heartland Living & Rehab At The Moses H Cone Memor

1131 North Church Street, Greensboro, NC 27401
(336) 358-5100
107 beds
All Greensboro facilities
4.0*
Overall
4.0*
Health Inspection
2.0*
Quality Care
3.0*
Staffing
65.46
Score /100
#10161
National Rank

#10161
of 14703 facilities
National
30.9% position
#242
of 418 in NC
State Rank
#13
of 20 in Guilford
County Rank
#6
of 11 in Greensboro
City Rank
#1
of 2 in ZIP 27401
ZIP Rank






About Heartland Living & Rehab At The Moses H Cone MemorHeartland Living & Rehab At The Moses H Cone Memor is located at 1131 North Church Street, Greensboro, NC, reachable at (336) 358-5100. This For profit – Corporation facility operates 107.0 certified beds and serves an average of 94 residents per day. It is part of the Century Care Management network (7 facilities nationwide). Medicare and Medicaid services have been provided since 1991-07-11. The facility currently holds a above average (4-star) overall rating from the Centers for Medicare & Medicaid Services (CMS).
Facility

Heartland Living & Rehab At The Moses H Cone Memor

Address

1131 North Church Street, Greensboro, NC 27401

Care Offered
  • Long-Term Care
  • Rehab / Short-Term Care
Medicare & Medicaid
  • Accepts Medicare
  • Accepts Medicaid
Facility Details
  • 107 Certified Beds
  • Ownership: For profit – Corporation
  • Resident Council: Resident
  • Automatic Sprinklers: Yes
  • Network: CENTURY CARE MANAGEMENT

Quick Verdict

Overall Quality
✅ Above Average (4★) overall rating
Health Inspection
✅ Above Average (4★) health inspection
Staffing
⚠️ Average (3★) staffing rating
Quality of Care
⚠️ Below Average (2★) quality of care
Compliance
❌ 16 fine(s) over 5 years
5-Year Trend
Improving over 5 years
65.46
Composite quality score out of 100 – how we calculate this
0 – Poor50 – Average100 – Best

#10161 of 14703 nationally – #242 of 418 in North Carolina

Who Is This Facility Best For?

Heartland Living & Rehab At The Moses H Cone Memor is a strong choice for families in the Greensboro, NC area seeking a well-inspected, high-quality care environment.

Overall Rating 2022-2026

Total Nurse Hours/Day 2022-2026

Current Ratings (2026)

Overall Rating

4 / 5
Health Inspection

4 / 5
Staffing Rating

3 / 5
Quality Measures (QM)

2 / 5
Long-Stay QM Rating

2 / 5
Short-Stay QM Rating

3 / 5

5-Year Rating Trends

Overall Rating

Health Inspection Rating

Quality of Care (QM)

Staffing Rating

Average Residents per Day

Occupancy % (Residents / Beds)

Staffing InsightHeartland Living & Rehab At The Moses H Cone Memor currently provides 3 hours 40 minutes of total nurse staffing per resident per day, including 15 minutes of Registered Nurse (RN) coverage. The CMS Staffing Rating is 3 out of 5 (average). Total nursing staff turnover stands at 43.0% — above the national average of ~35%.

Current Staffing Hours Per Resident Per Day (2026)

Total Nurse Staffing3 hours 40 minutes
Nurse Aide Hours2 hours 43 minutes
Licensed Practical Nurse (LPN) Hours42 minutes
Registered Nurse (RN) Hours15 minutes
Physical Therapist Hours4 minutes

National average total nurse staffing is approximately 3.5 hours per day

Weekend Staffing Hours Per Resident Per Day (2026)

Weekend Total Nurse Hours3 hours 22 minutes
Weekend Registered Nurse (RN) Hours6 minutes

Weekend staffing is typically lower than weekday levels. Ask the facility about their weekend nurse-to-resident ratios.

5-Year Staffing Trends

Total Nurse Hours/Day

Registered Nurse (RN) Hours/Day

Licensed Practical Nurse (LPN) Hours/Day

Nurse Aide Hours/Day

Total Staff Turnover %

Registered Nurse (RN) Turnover %

Compliance SummaryThe facility has received 16 fine(s) over the 5-year period, totaling $79,183. 10 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings.
Number of Fines (current period) 0
Total Fines Amount $0.0
Payment Denials 0
Total Penalties 0
Abuse Flag on Record N
Total Weighted Health Survey Score 22.0 (lower = better)

Substantiated Complaints / Year

Fines Issued ($) / Year

Composite Quality Rankings

#10,161
of 14,703
National
Bottom 31%
#242
of 418
NC State
Bottom 42% in NC
#13
of 20
️ Guilford County
#13 of 20
#6
of 11
️ Greensboro
#6 of 11
#1
of 2
ZIP 27401
Best in ZIP

Nationally, Heartland Living & Rehab At The Moses H Cone Memor ranks 10161st out of 14,703 facilities (composite score: 65.5/100), placing it in the below average nationwide. Within NC, it ranks 242nd out of 418 nursing homes. In Greensboro, it ranks 6th out of 11 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #7,449 nationally and RN hours rank #13,402 nationally (#384 in NC).

How do we calculate these rankings?

Total Nurse Staffing – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 3.72 #6,228 / 14,703 #126 / 418 Above average
2023 3.03 #11,749 / 14,703 #330 / 418 ⚠️ Bottom 25%
2024 4.86 #1,320 / 14,703 #44 / 418 Top 10%
2025 4.22 #3,348 / 14,703 #75 / 418 Top 25%
2026 3.67 #7,449 / 14,703 #159 / 418 Below average

Registered Nurse (RN) Hours – Year-by-Year National and State Ranks

Year Hours/Day National Rank NC State Rank Note
2022 0.45 #9,868 / 14,703 #245 / 418 Below average
2023 0.27 #12,646 / 14,703 #354 / 418 ⚠️ Bottom 25%
2024 0.29 #12,502 / 14,703 #363 / 418 ⚠️ Bottom 25%
2025 0.26 #13,189 / 14,703 #387 / 418 ⚠️ Bottom 25%
2026 0.25 #13,402 / 14,703 #384 / 418 ⚠️ Bottom 10%

Total Nurse Rank – National (lower number = better)

Registered Nurse Rank – National (lower number = better)

Frequently Asked Questions

Heartland Living & Rehab At The Moses H Cone Memor is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-07-11. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (336) 358-5100 or your local Medicaid office to verify current eligibility.

Heartland Living & Rehab At The Moses H Cone Memor holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 4 out of 5 stars. This is made up of three components: Health Inspection (4★), Staffing (3★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 65.5/100, placing it #10161 of 14703 facilities nationally and #242 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Heartland Living & Rehab At The Moses H Cone Memor receives a reported average of 3 hours 40 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 15 minutes; Licensed Practical Nurse (LPN) — 42 minutes; Nurse Aide — 2 hours 43 minutes. On weekends, total nurse staffing is 3 hours 22 minutes per resident per day. The CMS Staffing Rating for this facility is 3 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 43.0%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 16 fine(s) over the 5-year period, totaling $79,183. 10 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 22.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Heartland Living & Rehab At The Moses H Cone Memor ranks 10161st out of 14,703 facilities (composite score: 65.5/100), placing it in the below average nationwide. Within NC, it ranks 242nd out of 418 nursing homes. In Greensboro, it ranks 6th out of 11 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #7,449 nationally and RN hours rank #13,402 nationally (#384 in NC). Our composite quality score of 65.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Greensboro, visit: https://nursinghomesnearme.org/north_carolina/greensboro/

Contact and Location

ADR
Address

1131 North Church Street, Greensboro, NC 27401
Get directions on Google Maps

TEL
LLC
Legal Name

HEARTLAND OF GREENSBORO, INC

MAP

Facility Details

Number of Certified Beds 107
Average Residents / Day 94 (88% occupancy)
Ownership Type For profit – Corporation
Provider Type Medicare and Medicaid
County Guilford County, NC
City Greensboro, NC
ZIP Code 27401
Approved Since July 11, 1991
Resident Council ✅ Yes
Automatic Sprinklers ✅ All required areas
Ownership Changed (12 mo.) No
CMS Certification Number 345391
Data Processing Date March 1, 2026
Data Disclaimer: All data on this page is sourced exclusively from the official CMS (Centers for Medicare and Medicaid Services) Nursing Home Compare dataset, covering reporting periods from 2022 through 2026. This includes facility ratings, staffing hours, inspection scores, fines, complaints, and geographic coordinates. NursingHomesNearMe.org does not independently verify, collect, or alter this data. Composite scores and rankings are calculated by NursingHomesNearMe.org – learn how rankings are calculated. Information may not reflect current facility conditions. Always contact the facility directly and verify at medicare.gov/care-compare before making care decisions.
Data: CMS Nursing Home Compare – Processing Date: 2026-03-01 –
Rankings across 14703 U.S. facilities –
Ranking Methodology
NursingHomesNearMe.org