Crown Haven Health And Rehabilitation is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1991-06-26. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (704) 598-5136 or your local Medicaid office to verify current eligibility.

Crown Haven Health And Rehabilitation holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (2★), and Quality of Resident Care (3★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 54.1/100, placing it #13448 of 14703 facilities nationally and #356 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Crown Haven Health And Rehabilitation receives a reported average of 3 hours 8 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 22 minutes; Licensed Practical Nurse (LPN) — 1 hour 2 minutes; Nurse Aide — 1 hour 44 minutes. On weekends, total nurse staffing is 2 hours 55 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 61.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 7 fine(s) totaling $98,762. 69 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 2 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 7 fine(s) totaling $98,762, and 2 Medicare payment denial(s). Total penalties: 9. The Total Weighted Health Survey Score is 137.25 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Crown Haven Health And Rehabilitation ranks 13448th out of 14,703 facilities (composite score: 54.1/100), placing it in the bottom 25% nationwide. Within NC, it ranks 356th out of 418 nursing homes. In Charlotte, it ranks 15th out of 20 facilities. For 2026 staffing: total nurse hours rank #12,432 nationally and RN hours rank #11,564 nationally (#316 in NC). Our composite quality score of 54.1/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Charlotte, visit: https://nursinghomesnearme.org/north_carolina/charlotte/