White Oak Manor – Burlington is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1989-04-27. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (336) 229-5571 or your local Medicaid office to verify current eligibility.

White Oak Manor – Burlington holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (1★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 64.5/100, placing it #10540 of 14703 facilities nationally and #260 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at White Oak Manor – Burlington receives a reported average of 4 hours 7 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 28 minutes; Licensed Practical Nurse (LPN) — 1 hour 11 minutes; Nurse Aide — 2 hours 28 minutes. On weekends, total nurse staffing is 3 hours 36 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 45.5%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged White Oak Manor – Burlington with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. In the current reporting period, the facility received 4 fine(s) totaling $148,522. 33 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. There were 1 Medicare payment denial(s) in the current period. In the most recent CMS reporting period, the facility received 4 fine(s) totaling $148,522, and 1 Medicare payment denial(s). Total penalties: 5. The Total Weighted Health Survey Score is 423.75 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, White Oak Manor – Burlington ranks 10540th out of 14,703 facilities (composite score: 64.5/100), placing it in the below average nationwide. Within NC, it ranks 260th out of 418 nursing homes. In Burlington, it ranks 4th out of 5 facilities. Among facilities sharing its ZIP code, it ranks 1st of 2. For 2026 staffing: total nurse hours rank #4,108 nationally and RN hours rank #9,593 nationally (#234 in NC). Our composite quality score of 64.5/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Burlington, visit: https://nursinghomesnearme.org/north_carolina/burlington/