Hertford Rehabilitation And Healthcare Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1987-07-24. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (252) 426-5391 or your local Medicaid office to verify current eligibility.

Hertford Rehabilitation And Healthcare Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 1 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (1★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 49.9/100, placing it #14016 of 14703 facilities nationally and #381 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Hertford Rehabilitation And Healthcare Center receives a reported average of 3 hours 9 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 28 minutes; Licensed Practical Nurse (LPN) — 46 minutes; Nurse Aide — 1 hour 55 minutes. On weekends, total nurse staffing is 2 hours 35 minutes per resident per day. The CMS Staffing Rating for this facility is 1 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 71.8%. Families are encouraged to ask about current staffing schedules during their facility visit.

The facility has received 13 fine(s) over the 5-year period, totaling $973,276. 55 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 51.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Hertford Rehabilitation And Healthcare Center ranks 14016th out of 14,703 facilities (composite score: 49.9/100), placing it in the bottom 25% nationwide. Within NC, it ranks 381st out of 418 nursing homes. For 2026 staffing: total nurse hours rank #12,348 nationally and RN hours rank #9,387 nationally (#226 in NC). Our composite quality score of 49.9/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Hertford, visit: https://nursinghomesnearme.org/north_carolina/hertford/