Carolina Rivers Nursing And Rehabilitation Center is certified as a Medicare and Medicaid facility and has been approved to provide these services since 1971-02-01. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (910) 455-3610 or your local Medicaid office to verify current eligibility.

Carolina Rivers Nursing And Rehabilitation Center holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 5 out of 5 stars. This is made up of three components: Health Inspection (5★), Staffing (2★), and Quality of Resident Care (2★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 63.6/100, placing it #10849 of 14703 facilities nationally and #275 of 418 in North Carolina. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at Carolina Rivers Nursing And Rehabilitation Center receives a reported average of 3 hours 38 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 32 minutes; Licensed Practical Nurse (LPN) — 54 minutes; Nurse Aide — 2 hours 13 minutes. On weekends, total nurse staffing is 3 hours 16 minutes per resident per day. The CMS Staffing Rating for this facility is 2 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 66.4%. Families are encouraged to ask about current staffing schedules during their facility visit.

In the current reporting period, the facility received 1 fine(s) totaling $4,271. One substantiated complaint was recorded across the 5-year period. In the most recent CMS reporting period, the facility received 1 fine(s) totaling $4,271, and 0 Medicare payment denial(s). Total penalties: 1. The Total Weighted Health Survey Score is 3.0 (lower scores are better). Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, Carolina Rivers Nursing And Rehabilitation Center ranks 10849th out of 14,703 facilities (composite score: 63.6/100), placing it in the below average nationwide. Within NC, it ranks 275th out of 418 nursing homes. In Jacksonville, it ranks 1st out of 2 facilities. For 2026 staffing: total nurse hours rank #7,718 nationally and RN hours rank #8,127 nationally (#186 in NC). Our composite quality score of 63.6/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Jacksonville, visit: https://nursinghomesnearme.org/north_carolina/jacksonville/