The Neighborhood In Rio Rancho is certified as a Medicare and Medicaid facility and has been approved to provide these services since 2016-08-10. Medicare covers short-term skilled nursing care (typically up to 100 days after a qualifying hospital stay). Medicaid covers long-term care for residents who meet financial eligibility requirements. Contact the facility at (505) 994-2296 or your local Medicaid office to verify current eligibility.

The Neighborhood In Rio Rancho holds an overall CMS (Centers for Medicare & Medicaid Services) rating of 2 out of 5 stars. This is made up of three components: Health Inspection (2★), Staffing (4★), and Quality of Resident Care (4★). Our independent composite quality score — which uses the raw underlying CMS numbers to break ties between similarly-rated facilities — is 80.0/100, placing it #3671 of 14703 facilities nationally and #10 of 68 in New Mexico. Star ratings are a useful starting point, but the composite score and individual sub-ratings give a more complete picture for families comparing facilities.

Each resident at The Neighborhood In Rio Rancho receives a reported average of 6 hours 5 minutes of total nurse staffing per day. This breaks down as: Registered Nurse (RN) coverage — 1 hour 9 minutes; Licensed Practical Nurse (LPN) — 43 minutes; Nurse Aide — 4 hours 12 minutes. On weekends, total nurse staffing is 5 hours 37 minutes per resident per day. The CMS Staffing Rating for this facility is 4 out of 5. The national average for total nursing hours is approximately 3.5 hrs/day. Total nursing staff turnover is 83.9%. Families are encouraged to ask about current staffing schedules during their facility visit.

⚠️ CMS has flagged The Neighborhood In Rio Rancho with an abuse icon, indicating a history of reported abuse or neglect incidents. Families should review the detailed inspection reports on Medicare.gov before considering this facility. The facility has received 8 fine(s) over the 5-year period, totaling $176,128. 11 substantiated complaints were recorded across the 5-year period — families should request details from the facility or review CMS inspection findings. In the most recent CMS reporting period, the facility received 0 fine(s) totaling $0, and 0 Medicare payment denial(s). Total penalties: 0. The Total Weighted Health Survey Score is 120.0 (lower scores are better). IMPORTANT: CMS has flagged this facility with an abuse icon — indicating a reported history of abuse or neglect. Families should review the full inspection report on medicare.gov/care-compare before deciding. Full inspection history and complaint details are available at medicare.gov/care-compare.

Nationally, The Neighborhood In Rio Rancho ranks 3671st out of 14,703 facilities (composite score: 80.0/100), placing it in the top 25% nationwide. Within NM, it ranks 10th out of 68 nursing homes. In Rio Rancho, it ranks 1st out of 3 facilities. Among facilities sharing its ZIP code, it ranks 1st of 3. For 2026 staffing: total nurse hours rank #341 nationally and RN hours rank #1,276 nationally (#7 in NM). Our composite quality score of 80.0/100 weighs health inspections, quality of resident care, staffing hours, compliance record, and five-year performance trends — giving a more complete picture than CMS star ratings alone, which can place hundreds of facilities in the same 5-star bucket. To browse and compare all nursing homes in Rio Rancho, visit: https://nursinghomesnearme.org/new_mexico/rio-rancho/